NHTSA campaign 12V492000

Mercedes Benz Recall 12V-492: Side Air Bag may Deflate too Quickly

NHTSA recall 12V492000 was reported by MERCEDES-BENZ USA, LLC. on October 9, 2012, with 499 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz E 350 and Mercedes Benz E550 for the 2012 model year. Owners were notified on December 21, 2012, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 12V492000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
12V492000 (also written 12V-492 or 12V492)
Filed by
MERCEDES-BENZ USA, LLC.
Report received
Potentially affected
499 vehicles (per NHTSA)
Component
Air Bags — Side/Window
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 12V492000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

  • Mercedes Benz E 350

    • 2012 · Vehicles built April 2, 2012 – June 29, 2012 (per NHTSA)
  • Mercedes Benz E550

    • 2012 · Vehicles built April 2, 2012 – June 29, 2012 (per NHTSA)
All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 12V492000.

Defect description

Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.

Safety consequence

In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.

Manufacturer remedy

Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 12V492000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.