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NHTSA campaign 12V006000 · Ford campaign 11S25

Ford and Mercury Recall 12V-006: TORQUE CONVERTER MALFUNCTIONS

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 12V006000 (Ford campaign 11S25) was reported by FORD MOTOR COMPANY on January 9, 2012, with 206,452 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Freestar and Mercury Monterey for model years 2004–2005. Owners were notified on June 29, 2012, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 12V006000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
12V006000 (also written 12V-006 or 12V006)
Filed by
FORD MOTOR COMPANY
Ford campaign number
11S25
Report received
Potentially affected
206,452 vehicles (per NHTSA)
Component
Power Train — Automatic Transmission
Owners notified
NHTSA investigation
Engineering Analysis EA09-016 (per NHTSA's investigations file)

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 12V006000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Ford

All Ford recalls

Mercury

All Mercury recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 12V006000.

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Safety consequence

THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Notes

FORD'S RECALL CAMPAIGN NUMBER IS 11S25.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Sources

Official NHTSA notice for recall 12V006000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.