NHTSA campaign 11V397000 · Altec campaign CSN 546
Altec Recall 11V-397: COMPARTMENT LATCH
NHTSA recall 11V397000 (Altec campaign CSN 546) was reported by ALTEC INDUSTRIES INC. on August 3, 2011, with 4,500 vehicles potentially affected (per NHTSA). NHTSA's record lists the Altec Service Body for model years 2009–2011. Owners were notified on September 7, 2011, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 11V397000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 11V397000 (also written 11V-397 or 11V397)
- Filed by
- ALTEC INDUSTRIES INC.
- Altec campaign number
- CSN 546
- Report received
- Potentially affected
- 4,500 vehicles (per NHTSA)
- Component
- Latches/Locks/Linkages — Doors — Latch
- Owners notified
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 11V397000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Altec
All Altec recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 11V397000.
Defect description
ALTEC IS RECALLING CERTAIN MODEL YEAR 2009-2011 SERVICE UTILITY BODY VEHICLES MANUFACTURED FROM MAY 2009 THROUGH MAY 2011. THE COMPARTMENT LATCH MAY FAIL IN THE SECONDARY (SAFETY CATCH) POSITION.
Safety consequence
THE COMPARTMENT DOOR ON THE UTILITY SERVICE BODY COULD COME OPEN DURING TRANSIT IF THE PRIMARY LATCHING POSITION IS NOT ENGAGED. A PERSON OR OBJECT COULD THEN FALL FROM THE VEHICLE DURING OPERATION, CAUSING INJURY AND/OR PROPERTY DAMAGE.
Manufacturer remedy
ALTEC WILL DIRECT THE CUSTOMERS TO INSPECT THE COMPARTMENT DOOR LATCHES AND REPLACE ANY THAT DO NOT HOLD IN THE SECONDARY LATCHING POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2011. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
Notes
ALTEC'S SAFETY RECALL NUMBER IS CSN 546.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Sources
Official NHTSA notice for recall 11V397000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.