NHTSA campaign 11V138000
Triple E RV Recall 11V-138: REFRIGERATORS/POSSIBLE FIRE/NORCOLD
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 11V138000 was reported by TRIPLE E RECREATIONAL VEHICLES on March 1, 2011, with 2 vehicles potentially affected (per NHTSA). NHTSA's record lists the Triple E RV Empress and Triple E RV Topaz for model years 2007–2008. Owners were notified on February 22, 2011, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 11V138000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 11V138000 (also written 11V-138 or 11V138)
- Filed by
- TRIPLE E RECREATIONAL VEHICLES
- Report received
- Potentially affected
- 2 vehicles (per NHTSA)
- Component
- Equipment — Recreational Vehicle/Trailer
- Owners notified
- NHTSA investigation
- Equipment Query EQ10-010 (per NHTSA's investigations file)
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 11V138000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Triple E RV
Triple E RV Empress
- 2007 · Vehicles built August 1, 2006 – August 31, 2007 (per NHTSA)
Triple E RV Topaz
- 2008 · Vehicles built August 1, 2007 – August 31, 2008 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 11V138000.
Defect description
TRIPLE E IS RECALLING CERTAIN MODEL YEAR 2007 EMPRESS AND MODEL YEAR 2008 TOPAZ MOTOR HOMES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Safety consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Manufacturer remedy
TRIPLE E IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 28, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Sources
Official NHTSA notice for recall 11V138000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.