NHTSA campaign 00V388000 · Manufacturer campaign 2000-110004

Mercedes Benz Recall 00V-388: MERCEDES-BENZ/SIDE AIR BAG DEPLOYMENT

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 00V388000 (Manufacturer campaign 2000-110004) was reported by MERCEDES-BENZ USA, LLC. on November 28, 2000, with 16,255 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz E Class for the 1997 model year. Owners were notified on February 2, 2001, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 00V388000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
00V388000 (also written 00V-388 or 00V388)
Filed by
MERCEDES-BENZ USA, LLC.
Manufacturer campaign number
2000-110004
Report received
Potentially affected
16,255 vehicles (per NHTSA)
Component
Air Bags — Side/Window
Owners notified
NHTSA investigation
Recall Query RQ00-013 (per NHTSA's investigations file)

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 00V388000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

  • Mercedes Benz E Class

    • 1997 · Vehicles built November 1, 1996 – February 28, 1997 (per NHTSA)
All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 00V388000.

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE EXPERIENCED SIDE AIR BAG DEPLOYMENTS IN THE ABSENCE OF A CRASH.

Safety consequence

INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.

Manufacturer remedy

DEALERS WILL REPLACE THE DRIVER AND PASSENGER DOOR MOUNTED SIDE AIR BAG MODULES. AT THE SAME TIME, DEALERS WILL ALSO INSPECT THE CONDITION OF THE SIDE AIR BAG MODULE WIRING WITHIN THE DOORS AND REPLACE THAT WIRING IF THERE IS ANY EVIDENCE OF DAMAGE.

Notes

OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Sources

Official NHTSA notice for recall 00V388000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.