NHTSA vehicle safety data

2027 Cadillac Optiq Recalls & Complaints

The 2027 Cadillac Optiq has 1 NHTSA recall campaign and 1 owner complaint on file as of October 21, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2027 Cadillac Optiq. Recall data is refreshed daily from NHTSA.

2027 Cadillac Optiq owner complaints

Owners have filed 1 complaint with NHTSA about the 2027 Cadillac Optiq, describing incidents dated September 23, 2026.

Most-cited components

Electrical System 1 complaint
Fuel/Propulsion System 1 complaint
Vehicle Speed Control 1 complaint

Newest complaints

ODI #11767235 · Filed September 27, 2026
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said…

Read the full complaint

Window Automatic Reversal System Malfunction/FMVSS 118

NHTSA #26V612000 · Visibility — Power Window Devices and Controls · NHTSA notice

Reported September 24, 2026 · General Motors, LLC

Potentially affected: 29,347 vehicles

Completion not yet reported (dataset updated October 21, 2026)

Manufacturer campaign N262567230 · Vehicles built March 3, 2026 – September 22, 2026 (per NHTSA)

Defect description

General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Safety consequence

A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.

Manufacturer remedy

The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.

try.vin has no NCAP crash-test rating on file for the 2027 Cadillac Optiq. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2027 Cadillac Optiq.

Electrical System; Vehicle Speed Control; Fuel/Propulsion System

ODI #11767235

Incident: September 23, 2026 · Filed: September 27, 2026

On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS system, but a tow truck did not arrive for about 80 minutes, during which I sat exposed on the shoulder of an active freeway.

Other Cadillac Optiq model years

Check your 2027 Cadillac Optiq VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac Optiq at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Cadillac VIN