NHTSA vehicle safety data

2015 Buick Lacrosse Recalls, Ratings & Complaints

The 2015 Buick Lacrosse has 3 NHTSA recall campaigns and 44 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Buick dealer.

NHTSA recall and complaint data for the 2015 Buick Lacrosse, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2015 Buick Lacrosse owner complaints

Owners have filed 44 complaints with NHTSA about the 2015 Buick Lacrosse, describing incidents dated February 1, 2015 to November 2, 2025.

Most-cited components

Steering 12 complaints
Electrical System 9 complaints
Air Bags 7 complaints
Service Brakes 5 complaints
Unknown or Other 4 complaints
Exterior Lighting 3 complaints

Of the 44 complaints on file, 5 report a crash; across all 44 complaints, owners report 4 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11698532 · Filed November 10, 2025
I had first seen a check engine light for a month and it would come on and off and sometimes it would stay off for about a week before it comes back on and do the same thing. I had noticed some slippage within the transmission a week prior to this incident and was looking to take it in for an…
ODI #11666414 · Filed June 11, 2025
The contact owns a 2015 Buick LaCrosse. The contact stated that while driving 25 MPH on a main road and attempting to make a right turn, the contact noticed that the steering wheel had become increasingly difficult to steer. The message "Service Power Steering - Drive with Care" was displayed. The…
ODI #11657664 · Filed April 29, 2025
As I was driving around a corner, the steering wheel got hard, very hard and it no longer worked

Read all 44 complaints

Frontal Air Bags May Not Deploy

NHTSA #17V437000 · Air Bags — Frontal · NHTSA notice

Reported July 10, 2017 · General Motors LLC

Potentially affected: 40,683 vehicles

Repair completion: 84.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17287 · Owners notified August 4, 2017 · Vehicles built June 17, 2013 – August 21, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frontal Air Bags May Not Deploy

NHTSA #16V651000 · Air Bags — Frontal · NHTSA notice

Reported September 8, 2016 · General Motors LLC

Potentially affected: 3,640,162 vehicles

Repair completion: 90.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 16007 · Owners notified October 13, 2016 · Vehicles built April 30, 2013 – April 22, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Side Impact Air Bag Modules may Rupture

NHTSA #15V666000 · Air Bags — Side/Window · NHTSA notice

Reported October 16, 2015 · General Motors LLC

Potentially affected: 395 vehicles

Repair completion: 86.58% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 01320 · Owners notified October 19, 2015 · Vehicles built February 27, 2015 – February 27, 2015 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.

Safety consequence

In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2015 Buick Lacrosse 4 DR AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

12% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

2015 Buick Lacrosse 4 DR FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

12% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

44 owner complaints have been filed with NHTSA for the 2015 Buick Lacrosse.

Power Train

ODI #11698532

Incident: November 2, 2025 · Filed: November 10, 2025

I had first seen a check engine light for a month and it would come on and off and sometimes it would stay off for about a week before it comes back on and do the same thing. I had noticed some slippage within the transmission a week prior to this incident and was looking to take it in for an inspection but money is tight so I couldn’t afford to go in for an inspection, especially a repair. I was driving to work and the vehicle was doing its slippage and I go about a mile or two until I reach an intersection, I came to a red light and stopped, when it turned green, I started pressing on the gas but the car didn’t move, it only revved. I then proceeded to put it in park and turn it off then on, only for it to do the same thing. So from there I had it pushed off into a nearby parking spot and then towed to a wrenchrite where they had confirmed it had nothing to do with the transmission fluid or anything minor. I then had it taken to Emory Services and they had confirmed the transmission its self had been fried.

Steering

ODI #11666414

Incident: June 10, 2025 · Filed: June 11, 2025

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving 25 MPH on a main road and attempting to make a right turn, the contact noticed that the steering wheel had become increasingly difficult to steer. The message "Service Power Steering - Drive with Care" was displayed. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,900.

Steering

ODI #11657664

Incident: February 4, 2025 · Filed: April 29, 2025

As I was driving around a corner, the steering wheel got hard, very hard and it no longer worked

Service Brakes, Hydraulic

ODI #11657483

Incident: April 25, 2025 · Filed: April 29, 2025

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,500.

Power Train

ODI #11597441

Incident: June 1, 2024 · Filed: June 28, 2024

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

Unknown or Other

ODI #11569462

Incident: January 9, 2024 · Filed: February 2, 2024

There have been at least five different occasions when the doors of the car will randomly lock and unlock continously for anywhere from 1-3 minutes. No one would be holding the key or pushing the button. We are sitting in the car when it happens. It has occurred with the car on and off.

Unknown or Other

ODI #11550798

Incident: September 1, 2023 · Filed: October 19, 2023

Transmission problem. Jerking when going into gear.

Seat Belts

ODI #11524977

Incident: April 1, 2023 · Filed: June 2, 2023

The part of the driver seat belt that goes under the seat and is attached by a metal cable. The cable totally ripped apart. The date is approximate because I did not notice it until it was almost completely broken off. . I had the seatbelt repaired at the dealer Mangino Buick in Ballston spa New York, at the sum of $300they said GM refused to cover it. I tried to explain that this is a Safety issue not a warranty item. This never happens.

Fuel/Propulsion System

ODI #11500759

Incident: January 9, 2023 · Filed: January 9, 2023

Fuel line under hood was rubbing against a bracket and is leaking. All the hangers and clips are secured and no play in Fuel line.

Air Bags

ODI #11487099

Crash 1 injury

Incident: September 28, 2022 · Filed: September 29, 2022

The contact owns a 2015 Buick Lacrosse. The contact stated while driving at 55 MPH, another vehicle spun uncontrollably and crashed into the driver's side door of the vehicle and the door caved in. The contact hit the left side of her head against the front driver's side window. The air bags failed to deploy. The fire department assisted the contact out of the vehicle by cutting the driver-side door. The contact was transported to the hospital with the assistance of emergency units. The contact sustained soreness on the left side of her body, from the neck down to the legs. The contact also sustained bruises on the left side. A police report was filed. The vehicle was towed to a tow yard. The contact associated the failure NHTSA Campaign Number: 17V437000 (Air Bags, Seat Belts); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

Other Buick Lacrosse model years

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