NHTSA vehicle safety data
2021 BMW X5 Hybrid Recalls & Complaints
The 2021 BMW X5 Hybrid has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized BMW dealer.
NHTSA recall and complaint data for the 2021 BMW X5 Hybrid. Recall data is refreshed daily from NHTSA.
2021 BMW X5 Hybrid owner complaints
Owners have filed 1 complaint with NHTSA about the 2021 BMW X5 Hybrid, describing incidents dated February 27, 2021.
Most-cited components
- Electrical System 1 complaint
Newest complaints
ODI #11404513 · Filed
2021 BMW X5. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR VEHICLE REPAIR. *LD THE CONSUMER REFERENCED RECALL CB612320. *JS
NHTSA defect investigations
NHTSA's investigations file lists the 2021 BMW X5 Hybrid in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
Head Restraints Incorrect
NHTSA #21V156000 · Seats — Mid/Rear Assembly — Head Restraint · NHTSA notice
Reported March 10, 2021 · BMW of North America, LLC
Potentially affected: 258 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified May 3, 2021
Defect description
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.
Safety consequence
In the event of a crash, the head restraints could detach, and increase the risk of injury.
Manufacturer remedy
BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your 2021 BMW X5 Hybrid VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your BMW X5 Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a BMW VIN