2009 BMW 335XI Recalls & Complaints

Incident: May 12, 2017 · Filed: May 13, 2017

BMW ISSUED A RECALL - SI B13 14 10 - AND IT COVERS REPLACING INJECTORS, IF THE CAR FALLS UNDER A CERTAIN DATE AND HAS A CERTAIN BATCH OF INJECTOR. MOST IMPORTANTLY, ON THE BOTTOM OF THE RECALL BULLETIN STATES: "WARRANTY INFO" - AND IT SPECIFICALLY SAYS, "THE REPAIR DESCRIBED IN THIS BULLETIN IS COVERED UNDER WARRANTY REGARDLESS OF TIME OR MILEAGE." THE CAR HAD THE INJECTOR(S) FAIL A FEW WEEKS AGO, AND VEHICLE IS CURRENTLY AT STEVENS CREEK BMW. THE DEALERS/MANUFACTURER ARE REFUSING TO HONOR THE RECALL NOTICE THAT I HANDED TO THEM - EVEN THOUGH IT SPECIFICALLY STATES THERE IS NO TIME LIMIT OR MILEAGE LIMIT TO REPLACING THE INJECTORS... 3 OF THE INJECTORS WERE REPLACED SEVERAL YEARS AGO, BUT 3 WERE NOT, AND THE INJECTOR THAT FAILED IS PART OF THE BATCH THAT SHOULD HAVE BEEN REPLACED BUT THE TECHNICIAN DECIDED NOT TO YEARS AGO. THEY ARE SAYING THIS IS NOT A RECALL - ALTHOUGH IT CLEARLY SAYS "VOLUNTARY RECALL". BECAUSE THERE IS NO TIME LIMIT AND THE MILES DO NOT COUNT AGAINST THE RECALL (ACCORDING TO THE BULLETIN) THE INJECTORS SHOULD BE REPLAECD (AND SHOULD HAVE ALREADY BEEN) WITHOUT ANY CUSTOMER NEEDING TO PAY ANYTHING, BECAUSE THAT IS WHAT THE RECALL IS FOR AND THAT IS WHAT IT DIRECTLY SAYS. BUT THE DEALERSHIP (STEVENS CREEK BMW) AND BMW NA OR SAYING THEY WON'T HONOR THE RECALL OR TELL ME WHY. I'M NOT SURE WHAT TO DO BECAUSE MY CAR IS STRANDED OVER THERE AND THEY WANT $3500 TO REPLACE SOMETHING THAT BMW SAYS SHOULD ALREADY BE REPLACED (REGARDLESS OF TIME OR MILEAGE).

Incident: December 18, 2016 · Filed: December 19, 2016

TL* THE CONTACT OWNS A 2009 BMW 335XI. WHILE DRIVING 50 MPH, AN ABNORMAL NOISE WAS HEARD AND THE REDUCE ENGINE POWER INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FISHTAILED INTO A DITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Incident: November 17, 2015 · Filed: November 19, 2015

VEHICLE IN STRAIGHT, FORWARD MOTION AT HIGHWAY SPEED (APPROX. 60MPH) AND ENGINE POWER IS REDUCED DRAMATICALLY. REACHING A SAFE RESTING AREA POSED SIGNIFICANT RISK DUE TO LACK OF WARNING OR DESCRIPTIVE VEHICLE FAULT. SMOKE AND/OR STEAM EMITTING FROM ENGINE COMPARTMENT. CAUSE APPEARS TO BE FAULTY ELECTRIC WATER PUMP AT 56,000 MILES/5 YEARS IN SERVICE. SECOND OCCURRENCE.

Incident: June 19, 2015 · Filed: June 19, 2015

TIMING BELT SHREDDED AFTER HITTING A SPEED BUMP FOR THE SECOND TIME AT LOW SPEEDS.

Incident: March 17, 2015 · Filed: March 19, 2015

CAR TAKEN TO DEALER FOR ROUGH IDLE AND POOR PERFORMANCE. TOLD THAT ISSUE WAS WITH FUEL COILS. PAPERWORK STATES THAT COILS NEED TO BE REPLACED. DEFERRED AS ONE OF THE COULD HAD ALREADY BEEN REPLACED. ON WAY HOME CAR BEGAN TO EMIT WHITE SMOKE. CAR UNABLE TO ACCELERATE. HIGH PRESSURE FUEL PUMP ALREADY REPLACED. HIGH RISK FOR ACCIDENT FOR ULTIMATELY TURNED OUT TO BE 5 FAILED FUEL INJECTORS. BMW KNOWS ABOUT THIS ISSUE BUT WILL NOT ADDRESS FOR RECALL. THIS IS NOT AN UNCOMMON OCCURRENCE PER MULTIPLE WEB SEARCHES. *TR

Incident: June 25, 2014 · Filed: February 1, 2015

INTERMITTENT FAILURE OF LED'S IN THE DRIVER SIDE REAR TAIL LIGHT FOR THE TURN SIGNAL. FIRST STARTED ABOUT 7 MONTHS AGO. NOW NEARLY FULL TIME FAILURE. CREATES A SERIOUS SAFETY CONCERN WHEN CHANGING LANES AND MAKING TURNS IN TRAFFIC. THIS IS A VERY COMMON COMPLAINT WITH NUMEROUS POSTS ON THE WEB. *TR

Incident: November 23, 2011 · Filed: December 18, 2011

VEHICLE OIL TEMP WAS JUST UNDER 250. VEHICLE SHAKES WHEN ACCELERATING ON THE HIGHWAY OR ON AN INCLINE. ENGINE LIGHT COMES ON AND YOU CAN FEEL THE VEHICLE MISFIRING IN THE GAS PEDDLE. VEHICLE CONTINUES TO SHAKE IN PARK. DEALER ADVISED TO TURN THE VEHICLE OFF AND LET IT SIT FOR 30 MIN BEFORE DRIVING AGAIN. SEEMS TO BE A TEMPORARY FIX UNTIL THE ENGINE TEMP INCREASES TO JUST UNDER 250 OR DRIVING ON A INCLINE ON THE HWY. PREVIOUSLY HAD NO ISSUES WITH THIS VEHICLE UNTIL DEALER REPLACED A HFP (RECALL NOTICE) DURING AN OIL CHANGE. THIS WILL BE THE THIRD COMPLAINT ABOUT THIS ISSUE SINCE 11/23/11 THAT THE DEALER HAS NOT BEEN ABLE TO FIX. PREVIOUSLY BEEN TOLD INJECTORS WERE MALFUNCTIONING DUE TO PROGRAMMING AND ALSO BAD GAS. I HAVE ALWAYS USED PREMIUM 91+ OCT GAS. RECENTLY THE DEALER PUT IN A FUEL ADDITIVE AND ADVISED ME TO USE SHELL OR CHEVRON PREMIUM GAS IN THE FUTURE. I DROVE OUT THE FUEL ADDITIVE TANK, NO ISSUES AND REFUELED AT SHELL USING PREMIUM 91 POWER V. FORTY FIVE MINUTES LATER, MY VEHICLE BEGAN TO SHAKE ON THE HWY ONCE AGAIN AND MY CHECK ENGINE LIGHT CAME ON. I WAS FORCED TO SUDDENLY SLOW DOWN ON THE HIGHWAY TO A SPEED / GEAR WHERE I WOULDN'T SHAKE. PREVIOUS DRIVING HISTORY IN EU WITH NO ISSUES ON THE AUTOBAHN AND THE VEHICLE IS A US SPEC. ONCE THE VEHICLE WAS SHIPPED TO CA, I DROVE IT TO AZ (800 MILES) WITH NO ISSUES AND CONTINUED TO DRIVE THE CAR UNTIL SEPT WHEN I HAD MY OIL CHANGED AND MY HFP REPLACED. MY FIRST LONG HWY DRIVE SINCE THE OIL CHANGE / HFP WAS REPLACED, WE ENCOUNTERED THIS ISSUE. *TR

Incident: May 26, 2011 · Filed: June 4, 2011

HARD DISK DRIVE IN ENTERTAINMENT SYSTEM NOT FUNCTIONING PROPERLY AND CREATES DISTRACTION TO DRIVE. *TR

Incident: March 1, 2010 · Filed: October 12, 2010

TL*THE CONTACT OWNS A 2009 BMW 335XI. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE COMPLETELY LOST ACCELERATION POWER. THE CONTACT HAD TO DRIVE AT A LOW SPEED TO REACH HIS DESTINATION. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED; AFTER THE RESTART, THE VEHICLE FUNCTIONED PROPERLY. WITHIN TWO TO THREE DAYS, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TURBO HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THERE HAD BEEN NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 18,681 AND THE CURRENT MILEAGE WAS APPROXIMATELY 25,000. UPDATED 01/28/11*LJ THE CONSUMER STATED THERE WAS A DESIGN PROBLEM WITH THE FUEL PUMP. UPDATED 03/23/11

Incident: September 27, 2010 · Filed: September 29, 2010

TL*THE CONTACT OWNS A 2009 BMW 335XI. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE ENGINE COMPLETELY STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 4,500. THE VIN WAS UNAVAILABLE.