NHTSA vehicle safety data

2004 Big Dog Mastiff Recalls & Complaints

The 2004 Big Dog Mastiff has 1 NHTSA recall campaign and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Big Dog dealer.

NHTSA recall and complaint data for the 2004 Big Dog Mastiff. Recall data is refreshed daily from NHTSA.

2004 Big Dog Mastiff owner complaints

Owners have filed 4 complaints with NHTSA about the 2004 Big Dog Mastiff, describing incidents dated January 1, 2010 to February 3, 2014.

Most-cited components

Electrical System 4 complaints
Exterior Lighting 2 complaints

Newest complaints

ODI #10724153 · Filed June 8, 2015
I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR…
ODI #10374072 · Filed January 4, 2011
THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT…
ODI #10361509 · Filed October 21, 2010
TL* THE CONTACT OWNS A 2004 BIG DOG MASTIFF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V180000, (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED…

Read all 4 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2004 Big Dog Mastiff in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Recall Query RQ10-002: Motorcycle Stalling
Closed May 10, 2010
- Recall 10V-180

Open and recently closed NHTSA defect investigations

LOOSE CONNECTION/ ELECTRONIC HARNESS CONTROLLER

NHTSA #10V180000 · Electrical System · NHTSA notice

Reported May 3, 2010 · BIG DOG MOTORCYCLES, LLC

Potentially affected: 1,895 vehicles

Owners notified May 24, 2010 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

BIG DOG IS RECALLING CERTAIN 2004 CHOPPER, BULLDOG, RIDGEBACK, MASTIFF, BOXER, AND PITBULL MOTORCYCLES. THERE IS A POSSIBLE LOOSE CONNECTION BETWEEN THE HARNESS CONNECTOR AND THE ELECTRONIC HARNESS CONTROLLER.

Safety consequence

THIS CONDITION MAY CAUSE THE MOTORCYCLE TO EXPERIENCE INTERMITTENT LOSS OF ELECTRICAL POWER TO VARIOUS COMPONENTS, WHICH CAN LEAD TO, AMONG OTHER THINGS, A LOSS OF HEADLAMP FUNCTION OR A VEHICLE STALL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

BIG DOG WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9121.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

try.vin has no NCAP crash-test rating on file for the 2004 Big Dog Mastiff. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2004 Big Dog Mastiff.

Electrical System; Exterior Lighting

ODI #10724153

Incident: February 3, 2014 · Filed: June 8, 2015

I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR, BIG DOG WENT OUT OF BUSINESS I WAS TOLD THEY ARE STILL RESPONSIBLE FOR THIS RECALL FOR SEVEN YEARS? I DO NOT KNOW WHERE TO GO OR DO I NEED LEGAL REPRESENTATION? MY VIN NUMBER [XXX] NHTSA CAMPAIGN NUMBER:10V180000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System; Exterior Lighting

ODI #10374072

Incident: August 14, 2010 · Filed: January 4, 2011

THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT PART IS NOT YET AVAILABLE AND WHEN IT IS, IT WILL COST WELL OVER $1000.00 TO REPAIR AND BIG DOG REFUSES TO COVER IT AND SAID "SORRY, BIKE IS OUT OF WARRANTY". I HAVE NEVER BEEN CONTACTED ABOUT A RECALL. *TR

Electrical System

ODI #10361509

Incident: May 24, 2010 · Filed: October 21, 2010

TL* THE CONTACT OWNS A 2004 BIG DOG MASTIFF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V180000, (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS WHERE THE CONTACT WAS ADVISED THAT THE NECESSARY PARTS TO PERFORM THE REMEDY WERE UNAVAILABLE DUE TO THE FINANCIAL STATUS OF THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,300.

Electrical System

ODI #10322657

Incident: January 1, 2010 · Filed: March 29, 2010

2004 AND OTHER YEARS. THE ECH UNIT. MANY OF THESE HAVE WENT BAD. THE BIG DOG COMPANY IS NOT TAKING RESPONSIBILITY FOR THIS. I WAS HOPING TO GET AN INVESTIGATION STARTED.

Check your 2004 Big Dog Mastiff VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Big Dog Mastiff at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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