NHTSA vehicle safety data
2011 Audi Q5 Recalls, Ratings & Complaints
The 2011 Audi Q5 has 5 NHTSA recall campaigns and 143 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Audi dealer.
NHTSA recall and complaint data for the 2011 Audi Q5, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2011 Audi Q5 owner complaints
Owners have filed 143 complaints with NHTSA about the 2011 Audi Q5, describing incidents dated January 11, 2010 to August 20, 2026.
Most-cited components
- Air Bags 67 complaints
- Engine 43 complaints
- Fuel/Propulsion System 32 complaints
- Power Train 12 complaints
- Electrical System 8 complaints
- Unknown or Other 8 complaints
Of the 143 complaints on file, 4 report a crash and 2 a fire; across all 143 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11759438 · Filed
1) The rear structural subframe (crossmember) has completely rotted, perforated, and failed due to severe corrosion. The factory-installed plastic underbody rock shields trapped road salt and water, causing the frame to rust from the inside out. The corrosion has spread, completely fusing and…
ODI #11755002 · Filed
During an inspection of my 2011 Audi Q5 at Audi Burlington, severe corrosion was discovered on the rear subframe, which supports rear suspension components. The corrosion was substantially worse than normal surface rust and may compromise the structural integrity of the subframe and suspension…
ODI #11655321 · Filed
Rear subframe rust causing car to fail state inspection. This vehicle has been maintained well and always parked in garage. The rear subframe rusted most, then front subframe. This is a common compliant among Audi forum users.
Owner-reported
2011 Audi Q5 mileage at failure
67 of the 143 complaints on file for the 2011 Audi Q5 give the vehicle's mileage when the problem happened.
| Component | Median | Middle half | Based on |
|---|---|---|---|
| Engine | Median 80,000 miles | Middle half 65,000–100,000 miles | Based on 35 complaints |
A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.
Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.
These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.
Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out
Interim Butyl Tape Repair May Allow Fuel to Leak
NHTSA #18V818000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice
Reported November 19, 2018 · Volkswagen Group of America, Inc.
Potentially affected: 5,987 vehicles
Repair completion: 69.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 20BJ · Owners notified December 28, 2018 · Vehicles built November 21, 2008 – August 21, 2012 (per NHTSA)
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Safety consequence
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver's Frontal Air Bag Inflator May Rupture
NHTSA #18V082000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice
Reported January 30, 2018 · Volkswagen Group of America, Inc.
Potentially affected: 162,782 vehicles
Repair completion: 78.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 69R6 · Owners notified February 23, 2018 · Vehicles built November 15, 2008 – October 22, 2012 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Safety consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Manufacturer remedy
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Air Bag Inflator may Rupture due to Corrosion
NHTSA #17V001000 · Visibility — Sun/Moon Roof Assembly · NHTSA notice
Reported January 3, 2017 · Volkswagen Group of America, Inc.
Potentially affected: 234,057 vehicles
Repair completion: 92.48% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 69P1 · Owners notified March 3, 2017 · Vehicles built May 28, 2010 – August 13, 2016 (per NHTSA)
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Safety consequence
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Manufacturer remedy
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel Pump Flange May Crack Causing Fuel Leak
NHTSA #16V660000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice
Reported September 13, 2016 · Volkswagen Group of America, Inc.
Potentially affected: 143,214 vehicles
Repair completion: 64.73% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 20W9 · Owners notified November 9, 2016
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Safety consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver's Frontal Air Bag Inflator May Rupture
NHTSA #16V078000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice
Reported February 10, 2016 · Volkswagen Group of America, Inc.
Potentially affected: 659,493 vehicles
Repair completion: 58.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified March 10, 2017 · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Safety consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Audi Q5 model years
Check your 2011 Audi Q5 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Audi Q5 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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