NHTSA vehicle safety data

2025 Audi Q4 Sportback E-Tron Recalls, Ratings & Complaints

The 2025 Audi Q4 Sportback E-Tron has 2 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Audi dealer.

NHTSA recall and complaint data for the 2025 Audi Q4 Sportback E-Tron, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2025 Audi Q4 Sportback E-Tron owner complaints

Owners have filed 4 complaints with NHTSA about the 2025 Audi Q4 Sportback E-Tron, describing incidents dated April 9, 2026 to October 27, 2026.

Most-cited components

  • Electrical System 2 complaints
  • Air Bags 1 complaint
  • Vehicle Speed Control 1 complaint

Of the 4 complaints on file, 2 report a crash (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11774208 · Filed

    Vehicle: 2025 Audi Q4 e-tron Premium Plus quattro Safety concern: Side airbags failed to deploy during a significant driver's-side collision. On XXX, I was driving my 2025 Audi Q4 e-tron at approximately 45 mph in [XXX] when another vehicle, a Hyundai, struck the driver's side of my Audi near the…

  • ODI #11767194 · Filed

    I tried to charge my Q4 at home, the charging connector to the car had warning red light. So, I checked up dashboard. It's said that AC charging is limited. Eventually, I can't charge. I went to the audi dealer. They said it's simple software issue. Waited 2 hours, one day works fine. Same issue…

  • ODI #11763598 · Filed

    The contact owns a 2025 Audi Q4 Sportback E-tron. The contact stated that while the vehicle was inside the car wash, the contact shifted the transmission from neutral(N) to drive(D), but the vehicle experienced unintended acceleration. The contact lost control of the vehicle and crashed into the car…

Read all 4 complaints

High Voltage Battery May Catch Fire

NHTSA #26V698000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported October 21, 2026 · Volkswagen Group of America, Inc.

Potentially affected: 9,048 vehicles

Completion not yet reported (dataset updated November 3, 2026)

Manufacturer campaign 93SK · Vehicles built through April 22, 2025 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.

Safety consequence

A vehicle fire increases the risk of injury.

Manufacturer remedy

Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.

Loss of Drive Power from Charging Unit Failure

NHTSA #25V125000 · Electrical System — 12V/24V/48V Battery · NHTSA notice

Reported February 28, 2025 · Volkswagen Group of America, Inc.

Potentially affected: 13,769 vehicles

Repair completion: 92.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign AUDI: 93FR WV: 93CJ · Owners notified May 20, 2025

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Safety consequence

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Other Audi Q4 Sportback E-Tron model years

Check your 2025 Audi Q4 Sportback E-Tron VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Audi Q4 Sportback E-Tron at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an Audi VIN