NHTSA vehicle safety data

2024 Audi Q4 E-Tron Recalls, Ratings & Complaints

The 2024 Audi Q4 E-Tron has 4 NHTSA recall campaigns and 22 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Audi dealer.

NHTSA recall and complaint data for the 2024 Audi Q4 E-Tron, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2024 Audi Q4 E-Tron owner complaints

Owners have filed 22 complaints with NHTSA about the 2024 Audi Q4 E-Tron, describing incidents dated May 8, 2024 to June 12, 2026.

Most-cited components

  • Electrical System 15 complaints
  • Service Brakes 4 complaints
  • Forward Collision Avoidance 2 complaints
  • Power Train 2 complaints
  • Steering 2 complaints
  • Tires 2 complaints

Of the 22 complaints on file, 2 report a crash; across all 22 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11757936 · Filed

    Within the first 6 months of owning the car my 2024 Audi Q4 E-tron premium door handle lock - unlock would not work and the car would intermittently not start. The dealership service replaced the 12-volt battery which has corrected the door handle lock-unlock issue; however, it has not corrected the…

  • ODI #11755869 · Filed

    The high-voltage charging system has repeatedly malfunctioned. The vehicle intermittently displays a "Charging System Malfunction" warning and a message that only AC charging is possible, the charge-port indicator blinks green and then red, and the vehicle cannot be reliably charged. The vehicle and…

  • ODI #11736857 · Filed

    On three occasions, while in regenerative braking mode, my car failed to engage the brakes at low speeds. After pressing on the brake pedal for several seconds with no response, the wheels then locked completely - but only after the car had traveled had traveled around 30 feet. The dealer has…

Read all 22 complaints

High Voltage Battery May Catch Fire

NHTSA #26V698000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported October 21, 2026 · Volkswagen Group of America, Inc.

Potentially affected: 9,048 vehicles

Completion not yet reported (dataset updated November 3, 2026)

Manufacturer campaign 93SK · Vehicles built starting December 4, 2023 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.

Safety consequence

A vehicle fire increases the risk of injury.

Manufacturer remedy

Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.

Loss of Drive Power from Charging Unit Failure

NHTSA #25V125000 · Electrical System — 12V/24V/48V Battery · NHTSA notice

Reported February 28, 2025 · Volkswagen Group of America, Inc.

Potentially affected: 13,769 vehicles

Repair completion: 92.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign AUDI: 93FR WV: 93CJ · Owners notified May 20, 2025

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Safety consequence

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Incorrect Headlight Software/FMVSS 108

NHTSA #24V361000 · Exterior Lighting — Lighting Control Module — Software · NHTSA notice

Reported May 22, 2024 · Volkswagen Group of America, Inc.

Potentially affected: 17,797 vehicles

Repair completion: 95.71% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 941L · Owners notified June 6, 2024

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.

Manufacturer remedy

Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Power Outlet May Cause Charging Cable to Overheat

NHTSA #23V842000 · Electrical System — Propulsion System — Charging — Cable/Cord — Onboard · NHTSA notice

Reported December 13, 2023 · Volkswagen Group of America, Inc.

Potentially affected: 93,196 vehicles

Repair completion: 88.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 93U6/93U8 · Owners notified March 28, 2024

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Safety consequence

An overheated outlet or charging cable can increase the risk of a fire.

Manufacturer remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Audi Q4 E-Tron model years

Check your 2024 Audi Q4 E-Tron VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Audi Q4 E-Tron at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an Audi VIN