NHTSA vehicle safety data
2020 AEV Type 1 F-Series Ambulance Recalls & Complaints
The 2020 AEV Type 1 F-Series Ambulance has 1 NHTSA recall campaign on file as of October 21, 2026. try.vin has no NHTSA owner complaints on file for the 2020 AEV Type 1 F-Series Ambulance. Recall repairs are usually free at an authorized AEV dealer.
NHTSA recall and complaint data for the 2020 AEV Type 1 F-Series Ambulance. Recall data is refreshed daily from NHTSA.
Lighting and HVAC Display May Lock Up
NHTSA #20V783000 · Electrical System — Instrument Cluster/Panel · NHTSA notice
Reported December 15, 2020 · Halcore Group, Inc.
Potentially affected: 7 vehicles
Repair completion: 57.14% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
Manufacturer campaign 20E-078 · Owners notified January 11, 2021
Defect description
Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Safety consequence
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Manufacturer remedy
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other AEV Type 1 F-Series Ambulance model years
Check your 2020 AEV Type 1 F-Series Ambulance VIN
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