Reliability & cost of ownership
Thor Palazzo Reliability & Common Problems
How reliable is the Thor Palazzo? Compare every model year side by side — NHTSA recalls, owner complaints, and crash-test stars where on file — then open the year you're shopping for its AI reliability outlook where NHTSA has enough data.
Thor Palazzo problems by model year
18 recall entries across 5 model years and 24 owner complaints across 7 model years on file, sourced from the federal NHTSA database. We couldn't confirm the NHTSA recall list for the remaining 2 model years — check the VIN at nhtsa.gov/recalls.
| Year | Recalls | Complaints | NCAP stars | Full report |
|---|---|---|---|---|
| 2019 Palazzo | 3 | 1 | No overall rating on file | AI reliability outlook → |
| 2018 Palazzo | 3 | None on file at try.vin | No overall rating on file | AI reliability outlook → |
| 2017 Palazzo | 4 | 2 | No overall rating on file | AI reliability outlook → |
| 2016 Palazzo | 4 | 5 | No overall rating on file | AI reliability outlook → |
| 2015 Palazzo | 4 | 2 | No overall rating on file | AI reliability outlook → |
| 2014 Palazzo | Not confirmed | 6 | No overall rating on file | Recalls & complaints → |
| 2013 Palazzo | Not confirmed | 8 | No overall rating on file | Recalls & complaints → |
Most-complained-about components
Owner complaints filed with NHTSA against the Thor Palazzo, grouped by the component each complaint names — the fastest read on where this model gives trouble.
- visibility/wiper8 complaints
- structure5 complaints
- unknown or other4 complaints
- exterior lighting3 complaints
- equipment3 complaints
- visibility2 complaints
- engine2 complaints
- tires1 complaint