Reliability & cost of ownership
Mack CXU Reliability & Common Problems
How reliable is the Mack CXU? Compare every model year side by side — NHTSA recalls, owner complaints, and crash-test stars where on file — then open the year you're shopping for its AI reliability outlook where NHTSA has enough data.
Mack CXU problems by model year
22 recall entries and 5 owner complaints on file across 6 model years, sourced from the federal NHTSA database.
| Year | Recalls | Complaints | NCAP stars | Full report |
|---|---|---|---|---|
| 2016 CXU | 1 | 1 | No overall rating on file | Recalls & complaints → |
| 2010 CXU | 7 | 1 | No overall rating on file | AI reliability outlook → |
| 2009 CXU | 3 | 3 | No overall rating on file | AI reliability outlook → |
| 2008 CXU | 7 | None on file at try.vin | No overall rating on file | AI reliability outlook → |
| 2007 CXU | 3 | None on file at try.vin | No overall rating on file | AI reliability outlook → |
| 2006 CXU | 1 | None on file at try.vin | No overall rating on file | Recalls & complaints → |
Most-complained-about components
Owner complaints filed with NHTSA against the Mack CXU, grouped by the component each complaint names — the fastest read on where this model gives trouble.
- structure2 complaints
- trailer hitches2 complaints
- suspension1 complaint
- engine1 complaint
- power train1 complaint