Reliability & 5-year cost of ownership — 2020 Dodge Journey
NHTSA data on file today
The 2020 Dodge Journey has 1 NHTSA recall campaign and 66 owner complaints on file as of . Recall data is refreshed daily from NHTSA.
NCAP overall rating: 4.0 out of 5 stars, for the 1 NHTSA-tested trim.
Recall campaigns on file
- NHTSA #25V552000 Rearview Camera Image May Not Display/FMVSS 111 NHTSA notice
Most-cited components in owner complaints
- Electrical System 20 complaints
- Unknown or Other 19 complaints
- Back Over Prevention 14 complaints
- Engine 8 complaints
- Exterior Lighting 5 complaints
- Power Train 3 complaints
Of the 66 complaints on file, 1 reports a crash and 1 a fire; across all 66 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).
Below average
Estimated 5-year repair + maintenance cost: $8,000–$13,000AI estimate — not from NHTSA data
The 2020 Dodge Journey has notable issues with electrical systems and camera visibility, reflecting in mechanical complaints and one recall. This contributes to lower reliability ratings.
Most-common failures
| Part | Typical mileage (AI estimate) | Cost range (AI estimate) | Frequency |
|---|---|---|---|
| electrical system | 20,000–50,000 miles | $500–$900 | very common |
| rearview camera | 30,000–60,000 miles | $200–$400 | common |
| engine cooling | 50,000–80,000 miles | $300–$700 | occasional |
AI estimate — not from NHTSA data: the mileage bands and repair-cost ranges above. Get a written repair quote before you budget.
Scheduled maintenance to budget
Routine items every owner should plan for.
- Oil and filter changes
- Air filter replacements
- Brake fluid inspections
- Tire rotations and alignment
- Transmission fluid change
- Coolant level checks
- Battery health monitoring
Warning signs to watch for
Symptoms that signal a major upcoming repair.
- Unresponsive rearview camera
- Flickering dashboard lights
- Engine overheating signs
- Power loss during acceleration
Generated by gpt-4o on from the NHTSA recall campaigns and owner-complaint counts on file for the 2020 Dodge Journey at the time. The rating is an AI assessment; cost and mileage figures are AI estimates, not NHTSA data.