2008 Volkswagen Jetta Sportwagen Recalls & Complaints

Incident: March 23, 2017 · Filed: May 16, 2019

1.ON 3/23/2017 I PHYSICALLY SIGNED (INK SIGNATURE) TO PURCHASE A USED 2008 JETTA 2.WITHIN A WEEK THE 08 JETTA BROKE DOWN ON THE HIGHWAY 3.I IMMEDIATELY NOTIFIED (SELLER) PLEASANT VALLEY MOTORS, RALEIGH, NC (PVM) AND TOLD ME TO TOW IT TO MY HOME AND PVM WILL TOW THE VEHICLE WITH THEIR MECHANIC & FIX THE PROBLEM. 4.WHILE VEHICLE SAT FOR A WEEK, I HAD A MOBILE CO. CONDUCT A DIAGNOSTIC. RESULTS:REAR BRAKES ON DRIVER-SIDE WERE METAL TO METAL AND NEEDED TO BE REPLACED,ALSO CLUTCH WAS NOT FUNCTIONING, SLVE CYLINDER NEEDED TO BE REPLACED, ALSO NUT THAT HOLDS SHIFTER MECHANISM DOWN WAS BROKEN AND SOMEONE TRIED TO WELD IT BACK AND WOULD NEED TRANSMISSION TO REPAIR IT. 5.ON 3/31/2017 THE 08 JETTA WAS FINALLY PICKED UP BY PLEASANT VALLEY MOTORS 6.IN THE INTERIM, I HAD TO RENT VEHICLES TO GO TO WORK ETC. 7.PVM, OFFERED A VEHICLE IN WHICH THEY CAME UNANNOUNCED TO TOOK THE LOANER DUE TO THEM CLOSING DOWN ABRUPTLY. 8. ON MAY 12, 2017, WITH MY 08 JETTA IN THEIR POSSESSION STATED THEY WERE CLOSING AND I WILL NEED TO PAY THEIR UNKNOWN MECHANIC THE REPAIRS. 9. I REQUESTED FOR PVM TO FURNISH A MECHANICAL VEHICLE REPORT, LOCATION AND STATUS ON THE VEHICLE. I RECEIVED NOTHING BUT BACK AND FORTH CONFIRMATION FROM UNKNOWN REPS UPON PVM CLOSING. 10. PLEASE NOTE: I RECEIVED HARASSING PHONE CALLS FROM "AL" A SALES AGENT WITH PVM THAT WAS NEVER LICENSED TO SELL IN NORTH CAROLINA. 11. SINCE MAY 12, 2017, PVM AND THEIR MECHANIC WAS NEVER SEEN AND MY VEHICLE I NEVER HAD IN MY POSSESSION TO DATE. 12. I INFORMED CREDIT ACCEPTANCE ABOUT THIS ENTIRE ORDEAL AND CREDIT ACCEPTANCE THE LENDER STATED THEY CONDUCTED AN INVESTIGATION ON-SITE AFTER PVM CLOSED AND THEY DID NOT CONFIRM NOR PROVIDED ME DETAILS RESULTS OF THEIR INVESTIGATION SUCH AS DATE, TIME, AGENT WHO INVESTIGATED THIS AUTO FRAUD ETC. 13. IN RETURN, TO DATE HAVE ACCUMULATED BAD CREDIT REPORTING FROM CREDIT ACCEPTANCE, NO VEHICLE IN POSSESSION.

Incident: November 1, 2017 · Filed: February 9, 2018

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE REAR PASSENGER SEAT. THE INDEPENDENT MECHANIC RESET THE AIR BAG WARNING INDICATOR; HOWEVER, THE INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO AN AIR BAG FAILURE LOCATED AT THE DRIVER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.