2025 Volkswagen ID. BUZZ Recalls, Ratings & Complaints

Incident: October 6, 2026 · Filed: October 6, 2026

2nd time this week that the entire infotainment system crashed, leaving a black screen. Unable to adjust climate control or see navigation or see car settings. Very dangerous in the middle of driving.

Incident: October 4, 2026 · Filed: October 4, 2026

On starting the car, infotainment screen shows a blank screen. Audio still works but unable to adjust any settings due to the screen being blank. Holding power button for 15 seconds restarts the infotainment system but screen still remains blank.

Incident: September 1, 2026 · Filed: September 11, 2026

I am reporting a safety concern involving my 2025 Volkswagen ID. Buzz Pro S RWD. While reversing at approximately 3 mph out of a parking spot, the vehicle suddenly and automatically applied the brakes with extreme force even though there was no obstacle behind the vehicle and no apparent reason for emergency braking. The stop was so abrupt that it felt as though the vehicle had struck a solid object and caused the occupants to experience whiplash-like movement. The braking appears to have been caused by the vehicle's Maneuver Braking/parking collision-avoidance system. This was not simply a warning or normal parking-assistance intervention; the vehicle unexpectedly brought itself to a violent stop. I am concerned that false activation of this system creates its own safety hazard. An unexpected full-force stop while maneuvering could injure occupants, cause a driver to lose control of the situation, or create a collision risk with another vehicle or road user who is not expecting the vehicle to stop suddenly. There was no visible obstacle that would explain the intervention. It's possible the camera system was confused by some shade during a sunny day. I believe this incident should be investigated as a potential defect involving false activation of the automatic braking system on the Volkswagen ID. Buzz.

Incident: September 3, 2026 · Filed: September 9, 2026

The contact owns a 2025 Volkswagen ID. Buzz. The contact stated that while driving and stopping at a stoplight for approximately 20 seconds, the vehicle unintendedly accelerated and crashed into a 2022 Jeep Wrangler. The vehicle crashed into the other vehicle approximately three times, causing the other vehicle to crash into another vehicle. The brake pedal was depressed but failed to respond as intended. The vehicle was turned off and later restarted and driven to the residence. The manufacturer, Volkswagen Group of America, was contacted by phone. The contact attempted to obtain the data from the EDR. The failure mileage was approximately 6,600.

Incident: May 6, 2026 · Filed: June 15, 2026

Twice now, my center touch screen display has failed to operate upon startup. Restarting the vehicle does not fix the problem.The problem is not able to be replicated for the dealer as it happens at random(twice over 13,000 miles). No warnings predicated the error, nor would they be displayable since the screen is off. The vehicle is able to be driven under the error. The backup camera is not usable under the error making for a very dangerous error. The voice assistant does not function under the error(a potential alternative method of accessing the controls that are lost when the screen is in error). Under the second error event, the driver display additionally did not turn on. The vehicle would allow me to drive but did not display speed, gear selection, miles, or any warnings. Drive, Reverse, Park, turn signals, horn, all lighting, regenerative braking and windshield wipers were tested and were functional. All HVAC controls are only accessible through the screen. Under the second error event it was raining and I was unable access those controls to defrost the front windshield. After the vehicle sits in the off position for 30 minutes, the error vanishes.

Incident: April 17, 2026 · Filed: April 28, 2026

My 2025 Volkswagen ID.Buzz is subject to recall 90A2 (NHTSA Campaign 25V233000) concerning an incorrect brake system warning light symbol and color on the instrument panel display. The prescribed remedy is a software update performed by an authorized VW dealer. The vehicle has been at Gunther Volkswagen of Clermont on two separate occasions for this recall and has not been successfully remediated either time. First visit: dropped off April 17, 2026, picked up April 18, 2026 -- update failed. Second visit: dropped off April 20, 2026 and the vehicle remains at the dealer as of today, April 28, 2026 -- now 10 cumulative days out of service across both visits. During the second visit, the dealer attempted a CAN Bus Sleep procedure as a troubleshooting step, but the software update continued to fail at a specific step in the process. The dealer has confirmed the failure and is in contact with VW ODIS Support. This appears to be a systemic issue with VW's software update infrastructure affecting multiple ID.Buzz owners, not an isolated vehicle defect. When I contacted VW Customer Care directly, they declined to intervene, citing dealer independence. The vehicle is otherwise drivable but remains out of my possession while the dealer attempts to complete a federally mandated recall repair.

Incident: March 20, 2026 · Filed: March 26, 2026

My vehicles power doors have become exponentially more difficult to open since new in manual mode. I am now not able to open the rear door manually without throwing my weight into it, and my children cannot do it in assisted. I have confirmed with my dealer and a floor unit that the door is infact more difficult to open in manual mode vs power assist. This concerns me because in the event of an accident my children may not be able to evacuate the rear of the car unassisted. VW confirmed there is nothing to be done at the time because “ the rear door is designed to be only operated automatically” and will not investigate until the door motor fails. I believe this is a serious flaw in the design.

Incident: December 1, 2025 · Filed: February 24, 2026

I am writing to report a serious safety concern regarding the rear brakes. The components are producing heavy squeaking and grinding noises, leading to concerns that the system is defective and unreliable for emergency braking. Additionally, the excessive noise level is a public distraction that negatively impacts the driving environment for others.

Incident: December 12, 2025 · Filed: December 15, 2025

The contact owns a 2025 Volkswagen ID Buzz. The contact stated that while the daughter was turning right onto a curb to park and lifting her foot off the brake pedal, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked Honda vehicle, pushing the Honda vehicle approximately eight feet during the impact. During the crash, the vehicle experienced severe front-end damage, but the air bags did not deploy. The collision avoidance also did not engage. The contact zip-tied the grill onto the vehicle in order to replicate the failure the next day. No injuries were reported, and a police report was filed online. The contact indicated that the touch buttons on the steering wheel were easily activated and sensitive to touch, which may have caused the vehicle to erroneously accelerate. The local dealer was notified of the failure and offered to look into a resolution. In addition, the dealer mentioned that in similar cases, vehicles were bought back. The manufacturer was not yet contacted. The cause of the failure was not determined. The failure mileage was 100.

Incident: December 14, 2025 · Filed: December 15, 2025

I believe there is a fire risk. Attached is a picture of the fuse block and a device attached to an empty fuse location. Correct procedure is to attach here with a fuse. Instead they attached a wire to the hot side of a fuse location that has no fuse. This small red wire goes to the device. The device is fused and a small black wire comes off the device to a ground . The problem is that the red wire itself is not protected for about a foot until there is the inline fuse. If this wire shorts to ground it would potentially cause a fire. This is a dangling wire in the fuse box area where a person may access this area to get the tire pump or the metal attachment for securing the vehicle. The proper procedure would have been to install the red wire on a small fuse block protected by a proper sized fuse for the wire, Instead of having the unprotected wire dangling in front of the fuse box. This appears to be something the manufacturer added late, and was hacked in by someone that did not have automotive electrical degree. I would expect a mistake like this from an unlicensed kid in a stereo shop, not an automotive manufacturer.