try.vin
Log in

NHTSA vehicle safety data

2017 Van Hool CX35 Recalls & Complaints

The 2017 Van Hool CX35 has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Van Hool dealer.

NHTSA recall and complaint data for the 2017 Van Hool CX35. Recall data is refreshed daily from NHTSA.

2017 Van Hool CX35 owner complaints

Owners have filed 1 complaint with NHTSA about the 2017 Van Hool CX35, describing incidents dated May 28, 2018.

Most-cited components

  • Engine 1 complaint

Newest complaints

  • ODI #11111605 · Filed

    2017 MAZDA CX3. CONSUMER WRITES IN REGARDS TO OIL LOSS AFTER HAVING OIL CHANGED. *LD *JS

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2017 Van Hool CX35 in 2 investigations. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Incorrect Glaze May Reduce Visibility Though Door/FMVSS 205

NHTSA #26V191000 · Visibility — Glass, Side/Rear · NHTSA notice

Reported March 26, 2026 · ABC BUS Inc

Potentially affected: 6,994 vehicles

Repair completion: 9.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 20, 2026

Defect description

ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Safety consequence

The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.

Seat Belt Buckle Casings may Fail

NHTSA #18V209000 · Seat Belts — Front — Buckle Assembly · NHTSA notice

Reported March 30, 2018 · Van Hool N.V.

Potentially affected: 1,528 vehicles

Repair completion: 71.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 16, 2018 · Vehicles built July 24, 2015 – December 22, 2017 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Safety consequence

The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Manufacturer remedy

Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Van Hool CX35 model years

Check your 2017 Van Hool CX35 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Van Hool CX35 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Van Hool VIN