2025 Toyota Corolla Cross Recalls, Ratings & Complaints

Incident: October 9, 2026 · Filed: October 12, 2026

I was driving on the XXX freeway going towards [XXX] and my sunroof exploded while I was driving. The sunroof was shattered. I was maybe 15 to 20 minutes from my exit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: May 15, 2025 · Filed: September 29, 2026

The contact owns a 2025 Toyota Corolla Cross. The contact stated that while driving at highway speeds with the adaptive cruise control activated and activating the left turn signal to overtake another vehicle, the vehicle immediately accelerated to the set speed before the contact could steer to the left to overtake the vehicle. The contact stated that the failure had occurred consistently and primarily while driving on the highway since purchasing the vehicle. During the recent failure the vehicle nearly rear-ended another vehicle. Additionally, the contact stated that whenever the brake lights of the vehicle ahead illuminated and the vehicle was in the process of exiting the highway, the automatic emergency braking engaged, nearly causing the vehicle to be rear-ended. The failure mileage was approximately 5.

Incident: August 9, 2026 · Filed: August 14, 2026

I turned on the car after it had been sitting in the hot sun for about 4 hours (after a 180 mile trip). When I turned on the vehicle, about a minute into driving (on a gravel driveway), the car started blaring multiple lights and the steering wheel locked. Notifications were “System Failure" & "Electric Power Steering Malfunction - please contact dealer.” The steering wheel completely locked/uncontrollable - 3 others tried to help me. I was going ~5 mph when it happened. I was able to put the car into park & turned it off for 10min. On restart, the car acted normal again. If this happened while driving at a high speed I believe it would result in serious injury or death. This is the second episode. The first time it happened (XXX), Toyota did a full inspection/scan of the car but couldn't reproduce the issue despite confirming it was documented in the car's system log. This time, I emailed toyota same day. The car has now been at dealer for 4 days. They haven’t been able to reproduce the issue despite acknowledging both times that the events are documented in the car's log. The dealer recommended replacing the ECU. Unfortunately, toyota corporate claims they "cannot replace it without reproducing the issue" which is ridiculous given that the issue is inherently unpredictable (which is what makes it terrifying) yet irrefutably present. I am concerned I will die due to a malfunctioning steering wheel before toyota corporate will take it seriously. I do not feel safe driving the car now that this has inexplicably happened 2x. Multiple people online reported a similar issue [XXX]; the sounds occurring during the linked video are similar to my event. The main difference is that my car never once said low battery; no engine problems, never have had a dead battery. I was even able to drive 180 miles home that night (praying the whole time cause I had no other choice in a rural area). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: July 2, 2026 · Filed: July 5, 2026

At around 4:20 pm I was turning left at a stop sign (did not put on turning signal) and then about 30 feet later, turning right at a light. This is the same location I have driven for the past month. The car had been on for about 3 minutes after sitting in a hot parking lot all day (104 degrees). All of a sudden (after turning left) but before/during was turning right, the car’s steering wheel locked and transmission just started beeping. I could not turn the steering wheel more than about 5 degrees in either direction, so instead of turning right I had to go straight. No matter what I did the steering wheel would not turn. - I simultaneously got a notification on my dashboard that said “System failure” “system malfunction” [something along those lines]. Multiple lights on my dashboard illuminated in yellow [auto steering symbol, can’t remember what else] and lots of extremely loud beeping. - I to confirm I was not in neutral (I was not, I was still in drive) but I could not do anything besides brake. - I panicked, slammed brakes. Turned car off/stopped. The location was where 2 roads diverged and I had part of the car sticking out into a lane because there was nowhere else to go. - I sat for about a minute and then turned the car back on and it drove but I was scared to go on the highway. - I have called Toyota for repair (it happened prior to a holiday weekend so they were closed) but to date have not yet contacted insurance/etc. - I believe there are video cameras at this intersection so there may be footage of it.

Incident: June 16, 2026 · Filed: June 22, 2026

The contact owns a 2025 Toyota Corolla Cross. The contact stated that while in a parking lot, a parking spot opened, and the contact planned to take the spot. While the vehicle was in reverse(R), the vehicle crashed into the front end of another vehicle. The contact stated that the back over prevention camera failed to alert the contact of an object or another vehicle nearby. The contact did not file a Police report. There were no injuries sustained. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,500.

Incident: March 22, 2026 · Filed: March 23, 2026

Driving along the freeway, the sunroof spontaneously exploded glass went out everywhere

Incident: February 1, 2026 · Filed: February 6, 2026

The corolla cross 4WD steering is in question. At 40mph it suddenly went from power steering to manual steering. It lasted only 1-2 secounds and then returned to normal P.S. Toyota dealer ship doesn't know because it wasn't doing it for them. I am searching u-tube for similar experiences now. It was startling and am watching. no accident but could cause one if it is a symptom of anything further.

Incident: November 24, 2025 · Filed: November 25, 2025

Engine turned off at stop light while stopped for about 30 seconds, then started a long beep. The engine light and the power steering light came on. The screen also said put in park and restart engine. I did and it started back up and the dashboard warnings went away. It was unsafe because when the light changed to green I couldn't immediately accelerate and the cars behind me could not either. The problem has not been reproduced or confirmed by a dealer, they cannot find anything wrong.

Incident: November 1, 2025 · Filed: November 13, 2025

The tail lights on the SE version are way too small. We have had numerous instances on near rear end collisions due to the size and placement of the SE model tail lights. They are tiny and they only offer much larger, safe taillights on the XSE model. Really do not even understand how the SE taillight configuration is legal.

Incident: May 9, 2025 · Filed: November 6, 2025

On day 3 of having the car brand new straight from the dealer about 25 miles on it the transmission went out. Spent a month for them to fix it. Still does not drive the same and I can tell does not excellerate the same.