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NHTSA vehicle safety data

2002 Thomas Built Buses SAF-T-Liner HD Recalls & Complaints

The 2002 Thomas Built Buses SAF-T-Liner HD has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Thomas Built Buses dealer.

NHTSA recall and complaint data for the 2002 Thomas Built Buses SAF-T-Liner HD. Recall data is refreshed daily from NHTSA.

2002 Thomas Built Buses SAF-T-Liner HD owner complaints

Owners have filed 1 complaint with NHTSA about the 2002 Thomas Built Buses SAF-T-Liner HD, describing incidents dated January 9, 2007.

Most-cited components

  • Service Brakes 1 complaint

Newest complaints

  • ODI #10183285 · Filed

    2002 THOMAS FREIGHTLINER SCHOOL BUS- BUS WAS ON ACTIVITY TRIP AT ANOTHER SCHOOL AND NOTICED A HARD PEDAL ON BRAKES AFTER UNLOADING THE KIDS. TOLD DRIVER NOT TO MOVE BUS. BROUGHT OVER DIFFERENT BUS AND TOWED THAT ONE BACK. MECHANIC NOTICED THE CLEVIS PEDAL ROD HAD SEPARATED IN THE BOOT BEHIND FOOT…

Read the full complaint

FREIGHTLINER/THOMAS BUILT/REAR AIR SUSPENSION

NHTSA #02V320000 · Suspension — Rear — Springs — Air Suspension System · NHTSA notice

Reported December 2, 2002 · FREIGHTLINER CORPORATION

Potentially affected: 122 vehicles

Owners notified February 28, 2003 · Vehicles built February 5, 2001 – February 22, 2002 (per NHTSA)

Defect description

ON CERTAIN SCHOOL AND TRANSIT BUSES EQUIPPED WITH REYCO REAR AXLE AIR SUSPENSIONS, DEFLATED SUSPENSION AIR BAGS COULD CREATE EXCESSIVE DRIVELINE ANGLES CAUSING U-JOINT DAMAGE.

Safety consequence

THE DRIVE SHAFT COULD FALL OFF OF THE BUS. FOLLOWING VEHICLES COULD THEN RUN OVER THIS OBSTACLE, INCREASING THE RISK OF DAMAGE TO THE FOLLOWING VEHICLE.

Manufacturer remedy

DEALERS WILL INSTALL AXLE STOPS TO LIMIT REAR SUSPENSION TRAVEL AND FASTENER TORQUE WILL BE CHECKED ON THE SUSPENSION HEIGHT CONTROL ROD. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Check your 2002 Thomas Built Buses SAF-T-Liner HD VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thomas Built Buses SAF-T-Liner HD at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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