NHTSA vehicle safety data

2017 Smart Fortwo Cabriolet Recalls & Complaints

The 2017 Smart Fortwo Cabriolet has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Smart dealer.

NHTSA recall and complaint data for the 2017 Smart Fortwo Cabriolet. Recall data is refreshed daily from NHTSA.

2017 Smart Fortwo Cabriolet owner complaints

Owners have filed 2 complaints with NHTSA about the 2017 Smart Fortwo Cabriolet, describing incidents dated August 28, 2017 to October 1, 2017.

Most-cited components

Power Train 1 complaint
Seat Belts 1 complaint

Newest complaints

ODI #11032168 · Filed October 7, 2017
PASSENGER SEAT BELT STOP SECURING THE BUCKLE NO APPARENT REASON
ODI #11021097 · Filed September 1, 2017
THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.

Read all 2 complaints

Left Front Axle Steering Knuckle may Fail

NHTSA #17V447000 · Steering · NHTSA notice

Reported July 14, 2017 · Mercedes-Benz USA, LLC.

Potentially affected: 110 vehicles

Repair completion: 85.45% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 2017090002 · Owners notified October 13, 2017 · Vehicles built March 27, 2017 – June 6, 2017 (per NHTSA)

Defect description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.

Safety consequence

Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2017 Smart Fortwo Cabriolet. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2017 Smart Fortwo Cabriolet.

Seat Belts

ODI #11032168

Incident: October 1, 2017 · Filed: October 7, 2017

PASSENGER SEAT BELT STOP SECURING THE BUCKLE NO APPARENT REASON

Power Train

ODI #11021097

Incident: August 28, 2017 · Filed: September 1, 2017

THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.

Check your 2017 Smart Fortwo Cabriolet VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Smart Fortwo Cabriolet at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Smart VIN