2002 Saturn SC Recalls & Complaints

Incident: June 5, 2011 · Filed: March 21, 2017

FRONT END ACCIDENT. NEITHER AIR BAG DEPLOYED. CAR WAS IN MOTION, WENT THROUGH A RAIL OVER A EMBANKMENT AND DOWN THE HILL INTO THE LAKE.

Incident: October 1, 2002 · Filed: October 27, 2016

TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE KEY FELL OUT OF THE IGNITION SWITCH WHILE DRIVING. AT TIMES, THE CONTACT HAD DIFFICULTY PLACING THE KEY IN AND OUT OF THE IGNITION SWITCH. THE IGNITION SWITCH WAS REPAIRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Incident: November 11, 2015 · Filed: November 15, 2015

CAR HAS HAD ISSUES WITH THE STARTER OVER THE YEARS, REQUIRING COUNTLESS REPLACEMENTS BEFORE THE RECOMMENDED REPLACEMENT DATES. RECENTLY, A STARTER LASTED ONLY 6 MONTHS BEFORE FAILING. WHEN A MECHANIC LOOKED AT THE STARTER, HE SAID THAT THERE IS PROBABLY SOMETHING WRONG WITH THE IGNITION CAUSING THE STARTER TO CONTINUOUSLY RUN WHILE THE ENGINE IS ON. THIS RESULTED IN THE STARTER COMPLETELY BURNING UP ON THE INSIDE. SMOKE WAS VISIBLE FROM THIS STARTER. THE KEY ALSO SLIPS OUT OF THE IGNITION IN ANY POSITION, INCLUDING WHEN THE ENGINE IS ON AND CAR IS MOVING. THERE IS A RECALL FROM GM AFFECTING SATURN IGNITION SWITCHES AND IGNITION CYLINDERS, BUT IT DOES NOT INCLUDE 2002 SATURNS EVEN THOUGH THE PROBLEM IS THE SAME.

Incident: April 20, 2015 · Filed: May 4, 2015

I CONTACTED GM'S CUSTOMER SERVICE REGARDING MY IGNITION SWITCH WHICH IS STUCK ON ACCESSORY AND HAS BEEN DRAINING MY BATTERY. MY CAR WAS A YEAR BEFORE THE RECALLED IGNITION SWITCHES IN OTHER SATURN BUT AFTER SIGNIFICANT RESEARCH IT APPEARED TO BE SIMILAR ISSUES THAT THE MAJORITY OF THE RECALLS HAD. THEY REFERRED ME TO A CHEVY DEALERSHIP FOR A QUOTE AND SAID THAT THEY WOULD DETERMINE IF IT WOULD BE COVERED. WHEN I ARRIVED THE DEALERSHIP SAID THEY HAD SEEN MANY OF THESE ISSUES BUT GM ALWAYS REFUSED TO COVER AND THAT I SHOULD CALL THEM TO GET A CASE NUMBER. AFTER SPENDING 45 MINUTES ON THE PHONE WITH A REPRESENTATIVE TO DETERMINE IF I WAS ELIGIBLE I WAS THEN PASSED TO ANOTHER REPRESENTATIVE WHO TOLD ME THAT BECAUSE THE IGNITION SWITCH DID NOT TURN WHILE DRIVING, IT WAS MY PROBLEM BECAUSE MY CAR IS OVER 10 YEARS OLD AND PARASITIC DRAINS WERE NOT THEIR REMIT. I ASKED IF THESE WERE IN THE SAME BATCH AS THE RECALLED SWITCHES BECAUSE THEY SHOULD TAKE RESPONSIBILITY FOR ALL FAULTY SWITCHES WITHIN THAT TIME FRAME AND THEY TOLD ME TO FILE A COMPLAINT WITH NHTSA. I REACHED OUT TO THEIR DIGITAL CUSTOMER SERVICE REPS WHO WERE ABLE TO ISSUE ME A CASE NUMBER AND SAID THAT SOMEONE WOULD CALL ME WITHIN 24 HOURS AND NO ONE CALLED. I JUST WANT TO MAKE SURE THAT 2002 SWITCHES ARE INVESTIGATED FOR POSSIBLE RECALL ISSUES AND I HAVE MY CASE NUMBER ON FILE IN CASE ANYONE ACTUALLY HELPS ME THERE. *TR

Incident: December 30, 2014 · Filed: March 23, 2015

TL*THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER AWAITING SEVERAL HOURS LATER. THE FAILURE RECURRED ON A SEPARATE OCCASION. ALSO,THE KEY BECAME EXTREMELY DIFFICULT TO TURN IN THE IGNITION SWITCH. IN ADDITION, THE KEY RELEASED INDEPENDENTLY FROM THE IGNITION SWITCH ON NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

Incident: November 1, 2013 · Filed: November 3, 2014

PASSENGER AIRBAG DEPLOYED WHILE DRIVING THROUGH A PARKING LOT AT APPROX. 15 MPH. CAR WENT OVER A SPEEDBUMP AND AIRBAG SPONTANEOUSLY DEPLOYED. NO PASSENGER WAS IN THE SEAT AT THE TIME. VEHICLE IGNITION "LOCKS" AFTER KEY IS REMOVED, SOMETIMES MAKING IT VERY DIFFICULT TO TURN KEY WHEN STARTING CAR AGAIN. KEY CAN ALSO BE REMIVED WHILE CAR IS IN MOTION WITHOUT TURNING OFF THE IGNITION. *TR

Incident: September 16, 2014 · Filed: September 16, 2014

HAVE BEEN HAVING ISSUES WITH THE VEHICLE TURNING THE IGNITION AS IT JAMS AND AT TIMES FEARFUL IT MAY NOT TURN NEXT TIME I TRY TO START IT .....BUT TODAY WHILE WAITING AT A RED LIGHT...CAR RUNNING, RADIO ON AND INTERIOR DASH LIGHTS ON...EVERYTHING JUST SHUT DOWN....THE ENGINE CONTINUED TO RUN...BUT THE REST OF THE CAR DIED...I WAS VERY NERVOUS WAITING FOR THE LIGHT TO CHANGE .....WONDERING IF IT WOULD ALLOW ME TO EVEN GET HOME....WITHIN IN 2 MINUTES THE ELECTRICAL DID COME BACK....I ONLY PURCHASED MY SATURN IN FEB, AS USED BUT DID NOT START SEEING THESE ISSUES UNTIL THE PAST 2 MONTHS...BUT HAVE ALSO NOTICED THAT THIS CAR MODEL IS NOT ON ANY RECALL LIST WITH OTHERS DISPLAYING THE SAME ISSUES. *TR

Incident: January 1, 2013 · Filed: August 11, 2014

TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE IGNITION TURNED FROM THE ON POSITION TO THE OFF POSITION ON ITS OWN. THE FAILURE OCCURRED SEVERAL TIMES. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 98,000.

Incident: January 18, 2013 · Filed: July 2, 2014

TL* THE CONTACT OWNS A 2002 SATURN SC. WHILE THE VEHICLE WAS PARKED IN A LOT, THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS AND EXERT FORCE TO UNLOCK THE STEERING WHEEL. AN INDEPENDENT MECHANIC REPLACED THE IGNITION MODULE AND COIL SPRING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Incident: July 15, 2013 · Filed: June 25, 2014

THE KEYS TO THE IGNITION SWITCH HAVE WORN DOWN SO MUCH THAT THEY WILL NOT WORK. I PURCHASED NEW KEY BLANKS, WENT TO THE DEALER AND HAD THEM COPY THE KEYS. THE DEALER HAD TO RUN THE KEYS THROUGH THE MACHINE TWICE TO CUT THEM PROPERLY. THE NEW KEYS WORK, BUT A VERY GREAT DEAL OF FRICTION IS FELT WHEN THE KEY IS INSERTED OR REMOVED. THE KEY DRAGS BADLY IN THE IGNITION SWITCH LOCK. THE IGNITION SWITCH HAS WORN OUT. *TR