2017 Nissan NV3500 Recalls & Complaints

Incident: February 24, 2025 · Filed: February 24, 2025

The motor developed rod knock as the vehicle was traveling down the highway. The low oil pressure light came on along with an audible warning. This vehicle has previously been repaired by the dealer for the same issue at 97,273 miles (the engine needed to be replaced). This issue has now reoccured at 156,310 miles (less than 60,000 miles later). This engine failure could result in the vehicle stalling on the highway resulting in a collision.

Incident: July 4, 2023 · Filed: July 27, 2023

On July 4, 2023 I was backing out of a driveway and put my vehicle back into Drive. A piece out of the steering column fell at my feet. I pulled back into the driveway and could not get the vehicle to shift into park to be able to remove the keys from the ignition. We used the emergency brake. The cover had to be removed from the column and a piece was found to have stripped. We made a makeshift piece to hold it together to shift the vehicle into park and remove the keys. The white piece in the picture had a steel bolt that had stripped the aluminum housing threads and both had fallen out. They helped control the shifting. Nissan was contacted and they agreed to cover half of the repair. This should have been completely covered since it is not an item that can be covered by a warranty and never should have failed in the first place.

Incident: March 24, 2023 · Filed: May 16, 2023

Passenger seat heater heating element burned through foam cushions of bottom of seat. Contacting bottom steel seat support. Cabin filled with smoke and forced me to pull vehicle over on side of road. Smoke stopped after vehicle was turned off and seat was inspected. Visible burn on bottom of cushion. Wiring harness to seat unplugged to drive vehicle home.

Incident: June 15, 2020 · Filed: June 29, 2020

TH REAR A/C QUIT BLOWING HARD AND MY KIDS GET VERY HOT. THE VAN IS ONLY 2.5 YEARS OLD AND HAS A POOR DESIGN IN DUCT WORK OR SOMETHING THAT CAUSES THIS ISSUE IN THE REAR AIR.

Incident: November 28, 2019 · Filed: December 1, 2019

MY CAR WOULD REV UP REALLY LOUD AFTER I STARTED IT AND WOULD LAST FOR 1 MINUTE OR 1 MINUTE AND HALF UNTIL I DEPRESS THE ACCELIRATOR . RECENTLY MY CAR WILL KEEP ON REVVING UP IN LOW SPEED AND WHILE IN INTERSTATE, I COULD FEEL THE ENGINE REALLY LOUD WHILE DRIVING AT HIGH SPEED AND I WON'T SPEED UP IN LOW SPEED EXCEPT GIVING LOUD SOUND. I FEEL ITS DANGEROUS NOT SAFE TO DRIVE WHEN IT DO THAT.

Incident: August 15, 2017 · Filed: August 28, 2019

THIS VEHICLE WAS PURCHASED BRAND NEW FROM THE DEALERSHIP. WHILE DRIVING, THE AIR CONDITIONING AIR FLOW TO THE BACK THREE ROWS OF SEATS IS INSUFFICIENT. DUE TO INSUFFICIENT AIRFLOW, TEMPERATURES WITHIN THE VEHICLE REMAIN AT OR NEAR THE OUTSIDE (AMBIENT) TEMPERATURE FOR EXTENDED PERIODS OF TIME. THIS IS A DANGEROUS CONDITION WHEN THE OUTSIDE TEMPERATURE IS ABOVE 100 DEGREES FAHRENHEIT. WHEN MEASURED FROM THE REAR SEAT, IT TAKES OVER 30 MINUTES FOR THE INTERNAL TEMPERATURE TO GET BELOW 90 DEGREES FAHRENHEIT, WHICH CAN CAUSE DEHYDRATION OR HEAT STROKE IN CHILDREN. IT TAKES ABOUT 40 MINUTES FOR INTERNAL TEMPERATURES TO DROP BELOW 80 DEGREES IN THE REAR SEAT. UPON INSPECTION BY A FACTORY AUTHORIZED TECHNICIAN, IT WAS STATED THAT 'THE VEHICLE IS WORKING AS DESIGNED,' AND NO SOLUTION WAS OFFERED.

Incident: May 10, 2019 · Filed: May 10, 2019

TWO TIMES WITHIN 12 MONTHS OUR CHECK ENGINE LIGHT CAME OF AND THE ENGINE STARTED MAKING NOISE LIKE TWO METAL DISCS ARE RUBBING AGAINST EACH OTHER. THIS HAS HAPPENED WHEN WE JUST RECENTLY FILL UP THE TANK AND THEN HAVE A LARGE TEMPERATURE SWING FROM HOT TO COLD. THE FIRST TIME THE GUY SAID IT IS BAD GAS...I FIND IT HARD TO BELIEVE WE GOT BAD GAS FROM TWO DIFFERENT GAS STATIONS WITHIN 12 MONTHS.

Incident: May 8, 2018 · Filed: May 9, 2018

FIRST NOTICE A LOUD REVVING SOUND COMING FROM THE ENGINE YESTERDAY MAY 8. IT HAPPENS WHILE DRIVING AND YOU LOSE POWER TO ACCELERATE WHEN TRYING TO ACCELERATE THE CAR DOES NOT INCREASE IN SPEED. TODAY MAY 9 I HAVE NOTICED WITH THE AIR BEING ON THAT IT TENDS TO REV MORE. IT HAPPENED SEVERAL TIMES TODAY. SOUNDS LIKE A JET TAKING OFF. VAN HAS APPROXIMATELY 10,000 MILES ON IT. IT IS VERY SCARY WHEN IT HAPPENS WHILE DRIVING AND YOU LOSE POWER. IT WILL HAPPEN WHILE MOVING, PARKED, SHORTLY AFTER STARTING. THERE'S NO RHYME OR REASON.

Incident: July 27, 2017 · Filed: October 4, 2017

TRANSMISSION ISSUES WHERE FAN SUDDENLY GETS EXTREMELY LOUD AND EXPERIENCE LOSS OF ACCELERATION. SHIFTING UP AND ACCELERATING IS EXTREMELY LABORED. THIS DOESN'T HAPPEN EVERY TIME. IT IS COMPLETELY RANDOM. ONCE IT STARTS, TURNING IT ON AND OFF DOESN'T SEEM TO HELP. SOMETIMES IT HAPPENS IMMEDIATELY WHEN STARTING THE CAR, OTHER TIMES IT WILL SUDDENLY KICK IN WHILE DRIVING WHICH HAS PROVEN TO BE EXTREMELY DANGEROUS AS I SUDDENLY CAN'T GET THROUGH AN INTERSECTION AS QUICKLY AS I SHOULD BE ABLE TO. BOUGHT IT WIL 44 MILES ON IT. PROBLEM STARTED AT 299 MILES. WE TOOK IT IN IMMEDIATELY AND THEY MADE AN ADJUSTMENT TO THE FAN SHROUD WHICH SEEMED TO HELP FOR AWHILE, BUT NOW IT IS DOING IT AGAIN EVERY 2 TO 3 TIMES I DRIVE.

Incident: September 6, 2017 · Filed: September 27, 2017

SPORADICALLY, 3-4 TIMES A WEEK, WHILE DRIVING IT BEGINS TO SOUND LIKE THERE IS A JET ENGINE IN MY VAN AND IT LOSES POWER. THIS HAPPENS WHILE MOVING, AND I CANNOT ACCELERATE AND THE VEHICLE SPEED DROPS. TURNING OFF THE AIR CONDITIONER CAN CAUSE THE SOUND TO GO AWAY AND POWER TO BE RESTORED. I KNOW OF OTHER NVP'S WHO ARE HAVING THE SAME PROBLEM, AT LEAST ONE THAT HAS BEEN BROUGHT TO THE SAME DEALER AS MINE. THE DEALER SAYS THE VEHICLE IS NOT THROWING A CODE SO THERE IS NOTHING WRONG WITH IT, EXCEPT WE CANNOT MAINTAIN ANY SPEED OR ACCELERATE AND IT TAKES SEVERAL SECONDS TO REGAIN POWER AFTER TURNING OFF THE AIR. THIS IS VERY DANGEROUS IN SOME DRIVING CONDITIONS. THE VAN IS ONLY 3 WEEKS OLD.