NHTSA vehicle safety data

2003 Mercury Marquis Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2003 Mercury Marquis right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 33 owner complaints are on file.

NHTSA recall and complaint data for the 2003 Mercury Marquis.

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2003 Mercury Marquis owner complaints

Owners have filed 33 complaints with NHTSA about the 2003 Mercury Marquis, describing incidents dated November 25, 2002 to December 10, 2018.

Most-cited components

Exterior Lighting 8 complaints
Vehicle Speed Control 5 complaints
Electrical System 4 complaints
Service Brakes, Hydraulic 4 complaints
Steering 4 complaints
Suspension 4 complaints

Of the 33 complaints on file, 4 report a crash and 1 a fire; across all 33 complaints, owners report 4 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11164561 · Filed January 2, 2019
TL* THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THAT THE POWER STEERING WOULD SEIZE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER AND…
ODI #11098796 · Filed May 30, 2018
STEERING REQUIRED SIGNIFICANT EFFORT TO TURN STEERING PAST APPROXIMATELY 30-45 DEGREES AT THE STEERING WHEEL. THIS REQUIRED REPLACEMENT OF THE UPPER AND LOWER STEERING COLUMNS. LESS THAN ONE MONTH AFTER REPLACEMENT, STEERING NOW HAS A "JUMP" AND A "CLUNK" AT THE SAME POSITION IN THE STEERING WHEEL…
ODI #11071861 · Filed February 8, 2018
IN FIRESTONE STORE PARKING AREA PERPENDICULAR TO SERVICE FOR ATTENDANT TO FILL THE RT FRT TIRE. PULLED UP TO ATTENDANT , APPLIED BRAKES AND VEH SURGED AHEAD, STRUGGLED TO CONTROL TO NO AVAIL. MADE DIFFUCULT U TURN TO AVOID DRV INTO STREET TRAFFIC, CRASHED OTHER VEH, CONT'D ON JUMPING 2 INSIDE PK…

Read all 33 complaints

We couldn't confirm the NHTSA recall list for the 2003 Mercury Marquis right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2003 Mercury Marquis. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

33 owner complaints have been filed with NHTSA for the 2003 Mercury Marquis.

Steering

ODI #11164561

Incident: December 10, 2018 · Filed: January 2, 2019

TL* THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THAT THE POWER STEERING WOULD SEIZE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 66,000. THE VIN WAS UNKNOWN. *BF CONSUMER HAS REPAIRED THE VEHICLE.*JB

Steering

ODI #11098796

Incident: April 1, 2018 · Filed: May 30, 2018

STEERING REQUIRED SIGNIFICANT EFFORT TO TURN STEERING PAST APPROXIMATELY 30-45 DEGREES AT THE STEERING WHEEL. THIS REQUIRED REPLACEMENT OF THE UPPER AND LOWER STEERING COLUMNS. LESS THAN ONE MONTH AFTER REPLACEMENT, STEERING NOW HAS A "JUMP" AND A "CLUNK" AT THE SAME POSITION IN THE STEERING WHEEL ROTATION. THESE ISSUES WHERE NOTICED WHEN THE VEHICLE WAS IN MOTION. IF STATIONARY, IT WAS EXTREMELY DIFFICULT TO GET THE STEERING TO TURN AT ALL BEYOND 30-45 DEGREES.

Vehicle Speed Control

ODI #11071861

Crash

Incident: September 27, 2017 · Filed: February 8, 2018

IN FIRESTONE STORE PARKING AREA PERPENDICULAR TO SERVICE FOR ATTENDANT TO FILL THE RT FRT TIRE. PULLED UP TO ATTENDANT , APPLIED BRAKES AND VEH SURGED AHEAD, STRUGGLED TO CONTROL TO NO AVAIL. MADE DIFFUCULT U TURN TO AVOID DRV INTO STREET TRAFFIC, CRASHED OTHER VEH, CONT'D ON JUMPING 2 INSIDE PK CURBS STOPPING AS FRAME STOPPED RES ON CURB

Electrical System; Exterior Lighting

ODI #10872507

Incident: June 2, 2016 · Filed: June 4, 2016

JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT.

Structure

ODI #10723774

Incident: May 29, 2015 · Filed: June 6, 2015

MY CAR FAILED INSPECTION DUE TO AN EROSION IN THE FRAME. I WAS TOLD THAT IT WAS THE RESULT OF THE AIR CONDITIONER CONDENSATION DRIPPING ON IT. AS THERE WAS NO ISSUE IN 2014 AND I DROVE THE CAR FEWER THAT 8000 MILES IN THE YEAR, I AM CONCERNED ABOUT THIS ISSUE. THE CAR IS GARAGED AT ALL TIMES AND WAS DRIVEN VERY INFREQUENTLY IN THE WINTER MONTHS. I HAVE HAD IT REPAIRED AND IT HAS NOW PASSED INSPECTION.

Exterior Lighting

ODI #10640669

Incident: July 1, 2014 · Filed: October 1, 2014

I HAVE READ MANY COMPLAINTS ABOUT THIS. MY HEADLIGHTS GO OFF ABOUT 3 BLOCKS FROM HOME AND THEN I HAVE TO PULL THE LEVER BACK AND HOLD IT TO PUT ON BRIGHT LIGHTS. I HAVE BEEN LUCKY AND NOT BEEN FAR FROM HOME AND HAVE TO HOLD BRIGHTS ON, STEER AND OPERATE BLINKERS ALL AT ONE TIME. I CANNOT BELIEVE THIS HAS NOT CAUSED A SERIOUS ACCIDENT. I AM IN PROCESS OF HAVING AN EXPENSIVE LIGHTING MODULE PUT IN MY CAR. I TOTALLY RESENT THEM NOT DOING A RECALL ON THIS. WHAT ARE THEY WAITING FOR? IT IS AN EXPENSIVE PROCEDURE AND I WILL BE WAITING TO GET A REFUND WHEN THEY FINALLY ADMIT THERE IS A WIDESPREAD PROBLEM. HATE FOR THEM TO WAIT UNTIL THERE ARE X NUMBER OF DEATHS OR SERIOUS INJURIES. SHAME ON THEM. *TR

Exterior Lighting

ODI #10576187

Incident: July 15, 2013 · Filed: April 1, 2014

TL* THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS DRIVEN WITH CAUTION AND THEN THE HEADLIGHTS BEGAN TO FUNCTION. THE FAILURE RECURRED TWICE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

Electrical System; Exterior Lighting

ODI #10461295

Incident: June 7, 2012 · Filed: June 12, 2012

HEADLIGHTS WOULD NOT TURN ON WHEN I GOT INTO CAR TO GO TO STORE AT NIGHT. ALSO BATTERY HAS BEEN RUNNING DOWN WHILE VEHICLE IS JUST SITTNG IN DRIVEWAY. *TR

Exterior Lighting

ODI #10438932

Incident: October 3, 2011 · Filed: December 7, 2011

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 152,484.

Exterior Lighting

ODI #10401849

Incident: April 29, 2011 · Filed: May 16, 2011

FRONT HEADLIGHTS ARE NOT STAYING ON AT NIGHT. THE SENSOR SEEMS TO BE FAILING OR WHATEVER CONTROLS THE HEADLIGHTS. WHEN I AM DRIVING AT NIGHT THE LIGHT WILL COME ON AT DUSK, BUT SOMETIMES WITHOUT AN WARNING THEY WILL JUST POP OFF. FOR THIS REASON, I AM FEARFUL OF DRIVING AT NIGHT OR IN ANY HAZARDOUS DRIVING CONDITIONS

Check your 2003 Mercury Marquis VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercury Marquis at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Mercury VIN