NHTSA vehicle safety data

2002 Mercury Marquis Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2002 Mercury Marquis right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 11 owner complaints are on file.

NHTSA recall and complaint data for the 2002 Mercury Marquis.

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2002 Mercury Marquis owner complaints

Owners have filed 11 complaints with NHTSA about the 2002 Mercury Marquis, describing incidents dated September 1, 2001 to September 1, 2010.

Most-cited components

Service Brakes, Hydraulic 3 complaints
Engine and Engine Cooling 2 complaints
Electrical System 1 complaint
Parking Brake 1 complaint
Seat Belts 1 complaint
Structure 1 complaint

Of the 11 complaints on file, 3 report a crash; across all 11 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10498247 · Filed February 15, 2013
FRONT PASSENGER SEAT BELT DISCONNECTS FOR NO APPARENT REASON. IT HAS HAPPENED MULTIPLE TIMES AT DIFFERENT SPEEDS. THE PERSON RIDING IN THE SEAT WAS AN ADULT ON EVERY OCCASION. I FOUND A RECALL ONLINE FROM 2001, BUT WAS TOLD BY FORD MOTOR COMPANY THAT MY CAR IS NO LONGER UNDER WARRANTY SO WOULD NOT…
ODI #10375083 · Filed January 7, 2011
TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A NOISE IN THE REAR PASSENGER AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST…
ODI #10353654 · Filed September 3, 2010
TL*THE CONTACT OWNS A 2002 MERCURY MARQUIS. THE CONTACT NOTICED FLUID ON THE GROUND WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO LOCATED THE FAILURE AS THE INTAKE MANIFOLD. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000.

Read all 11 complaints

We couldn't confirm the NHTSA recall list for the 2002 Mercury Marquis right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2002 Mercury Marquis. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

11 owner complaints have been filed with NHTSA for the 2002 Mercury Marquis.

Seat Belts

ODI #10498247

Incident: February 1, 2008 · Filed: February 15, 2013

FRONT PASSENGER SEAT BELT DISCONNECTS FOR NO APPARENT REASON. IT HAS HAPPENED MULTIPLE TIMES AT DIFFERENT SPEEDS. THE PERSON RIDING IN THE SEAT WAS AN ADULT ON EVERY OCCASION. I FOUND A RECALL ONLINE FROM 2001, BUT WAS TOLD BY FORD MOTOR COMPANY THAT MY CAR IS NO LONGER UNDER WARRANTY SO WOULD NOT FIX THE PROBLEM. I HAVE NEVER BEEN NOTIFIED OF ANY RECALLS.MY CAR STILL LOOKS LIKE NEW AND I DON'T PLAN ON GETTING RID OF IT ANYTIME SOON. BUT I ALSO CAN'T HAVE MY PASSENGER WORRYING ABOUT THE SEAT BELT COMING UNDONE. ESPECIALLY IN AN ACCIDENT. *TR

Suspension

ODI #10375083

Incident: August 20, 2010 · Filed: January 7, 2011

TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A NOISE IN THE REAR PASSENGER AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE TO THE REAR DRIVER AND PASSENGER SIDE AXLES, BEARING AND SEALS. THE MANUFACTURER FILED REPORT 0405220071, BUT WILL NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/15/11*LJ THE CONSUMER STATED THE NOISE WAS A RECURRING ISSUE EACH TIME THE VEHICLE WAS DRIVEN AND REPAIRED. THE PROBLEM HAS SINCE BEEN REPAIRED. THE CONSUMER BELIEVED THE PREMATURE AXLE WEAR COULD BE A DANGER AND COULD HAVE CAUSED AN ACCIDENT. UPDATED 08/17/11

Engine and Engine Cooling

ODI #10353654

Incident: September 1, 2010 · Filed: September 3, 2010

TL*THE CONTACT OWNS A 2002 MERCURY MARQUIS. THE CONTACT NOTICED FLUID ON THE GROUND WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO LOCATED THE FAILURE AS THE INTAKE MANIFOLD. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000.

Service Brakes, Hydraulic

ODI #10164303

Incident: February 1, 2002 · Filed: August 3, 2006

DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PADS WERE POSITIONED TOO CLOSE TOGETHER. THE DEALER REFUSED TO EXAMINE VEHICLE AND WOULD NOT PROVIDE REPAIR WORK. THE MANUFACTURER WAS CALLED AND A COMPLAINT WAS FILED. UPDATED 08/24/06. *JB

Parking Brake

ODI #10140497

Incident: August 29, 2005 · Filed: October 22, 2005

EMERGENCY BRAKE RELEASE MECHANISM FROZEN WITH BRAKE ON. EMERGENCY BRAKE RELEASE IN CABIN RETURNED TO NORMAL POSITION GIVING INDICATION THAT THE BRAKE HAD BEEN RELEASED. END RESULT COMPLETE WIPE OUT OF REAR BRAKES AND DAMAGE TO DRUMS. FAILURE FOUND BY THE SERVICING DEALER AFTER WARRANTY EXPIRED. YET ON EACH OF THE LAST TWO(2) OCCASIONS WHEN CAR WENT IN FOR SERVICE I REQUESTED " CHECK EMERGENCY BRAKE" EMERGENCY BRAKE PEDAL 1"+/- OFF THE FLOOR RESPONSE WAS BRAKES O.K. ONLY AFTER THE EXPIRATION OF THE WARRANTY WAS PROBLEM FOUND. MY GRAND MARQUIS HAS BEEN SERVICED BY NO ONE BUT SMITH CAIRNES, FORD, LINCOLN, MERCURY. IF BY SOME STROKE OF LUCK I HAD DEPENDED SOLEY ON THE EMERGENCY BRAKE A SERIOUS ACCIDENT COULD HAVE RESULTED BY A RUNAWAY CAR. TO ADD INSULT TO INJURY IT COST ME IN EXCESS OF $500.00 TO CORRECT THE PROBLEM. *JB

Electrical System

ODI #10119843

Incident: April 29, 2005 · Filed: June 3, 2005

WHILE COMING OFF THE HIGHWAY AT 55 MPH, THE PLASTIC PLASTIC COVER WHICH COVERED THE WIRES FELL DOWN DUE TO PIN FALLING OUT. CONTACT IS STILL DRIVING THE CAR. CAR IS REGULARLY SERVICED. CONTACT KEEPS SERVICE RECORDS. *AK WHEN THE COVER FELL OF IT MADE IT DIFFICULT FOR THE CONSUMER TO HIT THE BRAKE PEDAL. *NM

Structure

ODI #10034558

2 injuries

Filed: August 25, 2003

CONSUMER SAYS FRONT DOORS WERE DESIGNED WHERE THE TOP CORNER OF THE DOORS HAS A SHARP CORNER. ON NUMEROUS OCCASIONS PASSENGER AND DRIVER HAVE BEEN INJURED". CONSUMER BELIEVES DOORS POSE A POTENTIAL RISK OF EYE BEING PUNCTURED.*AK

Service Brakes, Hydraulic

ODI #10005173

Crash

Incident: February 3, 2003 · Filed: February 3, 2003

ACCELERATION PROBLEM GOING BACKWARDS. CAR LURCHED BACKWARDS AND DID NOT RESPOND TO BRAKING.

Service Brakes, Hydraulic

ODI #10005171

Crash

Incident: October 15, 2002 · Filed: February 3, 2003

REVERSE ACCELEARTION PROBLEM

Engine and Engine Cooling

ODI #8024012

Incident: December 3, 2002 · Filed: November 3, 2004

WHILE TRAVELING IN INCLEMENT WEATHER THE BELT FELL OFF THE ENGINE CAUSING THE VEHICLE TO SHUT DOWN. THE DEALER IS AWARE TSB #02-05-04. *PH THE CONSUMER SUGGESTED THAT THIS WAS A COMMON PROBLEM WHEN THE BELTS GET WET. *SC

Check your 2002 Mercury Marquis VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercury Marquis at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Mercury VIN