NHTSA vehicle safety data

2023 Mercedes Benz EQE350 Recalls, Ratings & Complaints

The 2023 Mercedes Benz EQE350 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mercedes Benz dealer.

NHTSA recall and complaint data for the 2023 Mercedes Benz EQE350. Recall data is refreshed daily from NHTSA.

ELECTRICAL SYSTEM:SOFTWARE

NHTSA #23V853000

Reported December 15, 2023 · Mercedes-Benz USA, LLC

Potentially affected: 10 vehicles

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Safety consequence

Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Manufacturer remedy

Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your 2023 Mercedes Benz EQE350 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercedes Benz EQE350 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Mercedes Benz VIN