2015 Lexus NX200 Recalls & Complaints

Incident: June 16, 2016 · Filed: June 18, 2016

DRIVING ON HIGHWAY, APPROXIMATELY 60 MPH WITH SUNROOF CLOSED - NO OTHER CARS OR OVERPASS NEARBY - AND SUNROOF EXPLODED, RAINING GLASS INSIDE. JAGGED GLASS EDGES POINTED OUTWARD, INDICATING FORCE OF EXPLOSION FROM INSIDE.

Incident: May 20, 2016 · Filed: May 22, 2016

CAR HESITATES WHEN ACCELERATOR IS DEPRESSED RAPIDLY AND FULLY. VERY DANGEROUS. OCCURS FROM BOTH STANDSTILL AND WHILE IN MOTION.. TOYOTA DEALER ADVISED THIS IS CHARACTERISTIC OF TURBO ENGINE.

Incident: February 11, 2016 · Filed: February 13, 2016

PURCHASED VEHICLE AND FIRST NOTICED FUEL SMELLS, LATER EXHAUST FUMES AND I BELIEVE IT MAY BE CARBON MONOXIDE. THINKING IT WAS COMING FROM OUTSIDE I CLOSED OUTSIDE VENTILATION. WIFE SUFFERING FROM FUMES 12/22/2015 TOOK HER TO DOCTOR, FOLLOWED BY VISIT TO EMERGENCY ROOM. OXYGEN THERAPY MADE HER RECOVER. BACK TO DOCTOR ON 01/22/2016 FOR MORE OXYGEN. VEHICLE USED LOCALLY ONLY TO TRANSPORT GRANDCHILDREN AGES 1 AND 4 AND SHOPPING. I TASTED SOMETHING LIKE THE END OF TONGUE AND TIGHTNESS OF CHEST. USED SLEEP APNEA MACHINE TO BREATHE. GRANDSON UNEXPLAINABLE OFF/ILL FOR PERIOD OF TIME WITH NO ANSWER. FINALLY, MY WIFE TOOK VEHICLE INTO LEXUS AS THIS HAD TO BE THE PROBLEM. LEXUS GAVE US A LOANER AND WE ARE AWAITING DIAGNOSIS AND REPAIR OR EXCHANGE. NOTIFIED CORPORATE AND PREVIOUSLY TOLD REPAIR MAY TAKE UP TO A MONTH.

Incident: January 22, 2016 · Filed: February 1, 2016

I WAS RECENTLY INVOLVED IN A CAR CRASH. HAD MY FOOT ON THE BRAKE AND MY VEHICLE BARELY STOPPED OR SLOWED DOWN AND I ENDED UP HITTING ANOTHER VEHICLE HEAD ON. I WAS NOT FORMALLY INFORMED BY TOYOTA OR LEXUS ABOUT THIS BRAKE RECALL UNTIL MY AUTO INSURANCE CARRIER SENT ME A REPORT VALUING MY VEHICLE AS IT HAS NOW BECOME A TOTAL LOSS.

Incident: July 1, 2015 · Filed: September 26, 2015

MY BRAND NEW NX200T CONSTANTLY PULLS TO THE RIGHT. WHILE AT HIGHWAY SPEEDS WHEN COMMUTING TO WORK I CONSTANTLY HAVE TO KEEP PRESSURE ON MY STEERING WHEEL PULLING IT LEFT IN ORDER TO KEEP MY CAR GOING IN A STRAIGHT LINE ON ANY ROAD. I HAVE BEEN TO THE DEALER TWO TIMES AND BOTH TIMES THEY HAVE TOLD ME IT'S THE WAY THE CAR IS. THEY BLAME ON TORQUE STEER BUT THIS ALWAYS VEERS TO THE RIGHT UNDER ACCELERATION OR NOT. IT'S MUCH WORSE UNDER ACCELERATION BUT IT'S ALWAYS DRIFTING TO THE RIGHT. WHEN I ASKED THEM TO CHECK ALIGNMENT THEY HAD AN ISSUE CHECKING IT BECAUSE IT WAS SO NEW. I HAVE BEEN DRIVING THE CAR LIKE THIS FOR THE LAST COUPLE OF MONTHS AND IT IS GETTING WORSE. I CAN'T EVEN HAVE IT CHECKED BY AN OUTSIDE MECHANIC OR SUSPENSION PLACE BECAUSE NO ONE HAS THE SPECS FOR MY CAR IN THEIR ALIGNMENT MACHINES. AT FIRST I THOUGHT THAT'S JUST THE WAY THE CAR IS BECAUSE THE DEALER CONVINCE ME BUT IT'S GETTING TIRESOME CONSTANTLY PULLING THE STEERING WHEEL LEFT TO GO STRAIGHT. WHEN I SAW THE OTHER TWO COMPLAINTS FROM DIFFERENT STATES I KNEW SOMETHING IS UP WITH THIS CAR. I HOPE LEXUS COMES OUT WITH A FIX SOON BECAUSE IT'S GETTING SCARY TO DRIVE MY CAR

Incident: August 15, 2015 · Filed: September 1, 2015

ELECTRONIC KEY FOB FAILED TO ADEQUATELY WARN THAT THE VEHICLE WAS NOT IN PARK WHEN I EXITED VEHICLE RESULTING IN ROLLAWAY VEHICLE. NO INJURIES.

Incident: July 1, 2015 · Filed: August 11, 2015

TL* THE CONTACT OWNS A 2015 LEXUS NX200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V341000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident: July 10, 2015 · Filed: July 16, 2015

ON JULY 10,2015 MY WIFE WAS COMING BACK FROM STORE (WAL MART ) WITH ERRANTS. SHE UNLOCK THE POWER TAIL GATE WITH THE REMOTE CONTROL TO LOAD ERRANTS IN THE BACK. AT THE SAME TIME ALL FOUR DOORS DID UNLOCK ( WHAT IS STANDARD ON LEXUS) . AT THE SAME TIME SOMEONE WALK BY THE CAR, OPEN THE FRONT PASSENGER DOOR AND STEEL HER PURSE . LOOSING A PURSE IS NOTHING, BUT IF A CHILD WAS SITTING THERE AND THE MAN DECIDE TO KIDNAP THE CHILD OR STEEL THE CAR THAT WOULD A DIFFERENT STORY. AT LEXUS THE ANSWER IS THAT THEY CANNOT CHANGE THE PROGRAMATION, I THINK THEY DO NOT WONT TO CORRECT THE SERIOUS SITUATION . PLEASE HELP TO PROTECT FROM THIEF ,KIDNAPER AND SEX OFFENDER. MY WIFE AND I ARE VERY CONCERN ABOUT THE LACK OF CONCERN BY LEXUX AND THE HIGH RISK OF AGRESSION CAUSE BY THIS SITUATION. WE LIVE IN AN AREA WHERE THAT TYPE OF CRIME IS FREQUENT.

Incident: June 18, 2015 · Filed: July 8, 2015

I PURCHASED A BRAND NEW LEXUS NX200T F SPORT AWD ON JUNE 16, 2015 AT 145 MILES. ON JUNE 18, 2015, A FRIEND SUGGESTED THAT I TOOK THE CAR FOR A LONGER HIGHWAY TEST DRIVE AND DISCOVERED THE CAR IS STEERING OFF TO THE RIGHT ON HIGHWAY 15 FROM LAS VEGAS, NV TO PRIMM, NV. I CONTACTED THE DEALERSHIP AND RETURNED THE VEHICLE. ON JUNE 22, LEXUS OF LAS VEGAS CALLED AND SAID THAT THEY HAVE REPLACED LOWER CONTROL ARM AND SAID THAT THE ALIGNMENT IS WITHIN RANGE. ON JUNE 23, I RETURNED THE VEHICLE AND COMPLAINING THE CAR IS STILL STEERING OFF TO THE RIGHT. ON 27TH, I WENT TO PICK UP THE CAR, LEXUS SAID EVERYTHING WORKS JUST FINE BUT THERE WAS NO REPORTS GIVEN. ON JUNE 30, I TOOK MY CAR TO THIRD PARTY ALIGNMENT RECOMMENDED BY FIVE OTHER MECHANICS TO SEEK A SECOND OPINION ABOUT THE ALIGNMENT OF MY VEHICLE. THE 4 DIFFERENT SHOP MECHANICS TEST DROVE ALONG WITH A ALIGNMENT SHOP SAID THIS CAR'S ALIGNMENT IS NOT PERFECT. ON JUNE 30, I TOOK THE CAR BACK TO THE DEALERSHIP. THE DEALERSHIP IS REFUSING TO DO ANY ALIGNMENT ADJUSTMENT WITHOUT LEXUS CORPORATE INVOLVE. I MUST WAIT UNTIL AUGUST 12. IN THE MEAN TIME, I AM RISKING MYSELF AND GENERAL PUBLIC'S SAFETY TO DRIVE A CAR WITH AN ALIGNMENT ISSUE. IS THERE SOMEONE WHO WILL BE WILLING TO HELP?

Incident: January 2, 2015 · Filed: January 5, 2015

HELLO! PLEASE HELP US! WE BOUGHT A BRAND NEW CAR FROM POHANKA LEXUS (CHANTILLY, VA 20151) ON 12/ 31/ 2014. WITHIN 24 HOURS OF PURCHASE, WE NOTIFIED THE SELLER THAT THIS VEHICLE IS PULLING (DRIFTING) TO THE RIGHT. THE SELLER SAID: "IT'S A ROAD FAULT!" WE DIDN'T TRUST HIM, BECAUSE "THE PULLING" WAS REALLY NOTICEABLE ON ALL ROADS. I HAVE TO "FIGHT" WITH IT TO GO STRAIGHT! IT'S VERY DANGEROUS! SO, WE MADE THE FIRST AVAILABLE APPOINTMENT WITH LEXUS OF SILVER SPRING. ON MONDAY, 01/ 05/ 2015 THEY GAVE US INVOICE # [XXX]. THEY SAID THE CAR IS INDEED PULLING TO THE RIGHT, BECAUSE THE INSTALLED ALIGNMENT DOESN'T MATCH/FIT THIS NEW LEXUS MODEL. THEY NEED TO ORDER AND REBUILD/ REINSTALL THE WHOLE ALIGNMENT. IT'S GONNA TAKE MINIMUM A FEW WEEKS. THE SERVICE INVOICE STATES: "AFTER TECH TEST DROVE WITH THE VEHICLE. NOTICED VEHICLE PULLING TO RIGHT WAITING TO GET ALIGNMENT UPDATE WILL CALL BACK TO THE CUSTOMER AS SOON AS WE GET UPDATE" WE CONTACTED THE SELLER AND TOLD HIM THAT WE WANT TO REJECT THE CAR THEY SOLD US, BECAUSE IT'S FAULTY/ DEFECTIVE! IT'S REALLY UNSAFE AND WE AFRAID TO DRIVE IT. WE BOUGHT A NEW CAR NOT TO WORRY ABOUT REPAIRS ON THE SECOND DAY OF PURCHASE! WE BOUGHT THIS CAR TO DRIVE KIDS AND WE PAID PREMIUM FOR THE GOOD BRAND. THE SELLER TELLS NONSENSE AND WE DO NOT TRUST HIM. HE SAYS THAT IT'S NOT DANGEROUS, IT SHOULDN'T BOTHER US AND HE STATES THAT THE CAR IS NOT DEFECTIVE. HOW COMES? IF IT DOESN'T WORK PROPERLY, THEN IT'S DEFECTIVE! AND WE DO NOT WANT TO KEEP AND REPAIR DEFECTIVE/ FAULTY CAR. IS IT POSSIBLE TO ARRANGE AN INDEPENDENT INSPECTION TO STATE THAT THE VEHICLE IS DEFECTIVE ? THIS IS A BRAND NEW 2015 LEXUS MODEL - NX200T. MAYBE, IT SHOULD BE RECALLED! IT'S NOT SAFE TO DRIVE! PLEASE, HELP US! THANK YOU VERY MUCH IN ADVANCE! WITH THE BEST WISHES, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR