NHTSA vehicle safety data

2021 Keystone Crossroads Redwood Recalls & Complaints

The 2021 Keystone Crossroads Redwood has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2021 Keystone Crossroads Redwood. Recall data is refreshed daily from NHTSA.

2021 Keystone Crossroads Redwood owner complaints

Owners have filed 1 complaint with NHTSA about the 2021 Keystone Crossroads Redwood, describing incidents dated August 1, 2020.

Most-cited components

Structure 1 complaint
Suspension 1 complaint

Newest complaints

ODI #11440893 · Filed November 18, 2021
The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The…

Read the full complaint

Improperly Tightened Axle U-Bolts

NHTSA #21V015000 · Suspension — Rear — Springs — Leaf Spring Assembly — U-Bolt, Leaf Spring to Axle · NHTSA notice

Reported January 20, 2021 · Keystone RV Company

Potentially affected: 209 vehicles

Repair completion: 80.98% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 21-394 · Owners notified February 8, 2021

Defect description

Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.

Safety consequence

If the axle moves, poor vehicle handling may result, increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2021 Keystone Crossroads Redwood. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2021 Keystone Crossroads Redwood.

Suspension; Structure

ODI #11440893

Incident: August 1, 2020 · Filed: November 18, 2021

The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has merely transposed the Max. Pressure from the tire sidewall. Pressure created severe movement.

Check your 2021 Keystone Crossroads Redwood VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Crossroads Redwood at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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