NHTSA vehicle safety data

2023 Kawasaki ZX400 Recalls & Complaints

The 2023 Kawasaki ZX400 has 1 NHTSA recall campaign and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kawasaki dealer.

NHTSA recall and complaint data for the 2023 Kawasaki ZX400. Recall data is refreshed daily from NHTSA.

2023 Kawasaki ZX400 owner complaints

Owners have filed 3 complaints with NHTSA about the 2023 Kawasaki ZX400, describing incidents dated May 22, 2023 to July 13, 2024.

Most-cited components

Electrical System 1 complaint
Engine 1 complaint
Power Train 1 complaint

Of the 3 complaints on file, 1 reports a fire; across all 3 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11602758 · Filed July 16, 2024
The contact owns a 2023 Kawasaki ZX400 Motorcycle. The contact state while riding approximately 65 MPH and in 6th gear, the motorcycle lost motive power. In addition, while downshifting into the lower gears, the motorcycle had reduced power until 4th gear. The engine seized and the contact grabbed…
ODI #11602735 · Filed July 16, 2024
The contact owned a 2023 Kawasaki ZX400. The contact stated that while driving at an undisclosed speed, cylinder three started shuddering and misfiring. As a result, flames were noticed coming from the front area, near the engine compartment, causing the vehicle to be burned down. No one was injured…
ODI #11536689 · Filed August 5, 2023
I was leaving a stop light in road mode. I took off smoothly with no rapid acceleration. I was in second gear and was going roughly 20 mph, when suddenly the bike stalled and the rpms immediately dropped. I was jerked forward but stood on the bike. However, it caused me to drop it on my right side…

Read all 3 complaints

Engine May Stall

NHTSA #23V515000 · Electrical System — Alternator/Generator/Regulator · NHTSA notice

Reported July 26, 2023 · Kawasaki Motors Corp., U.S.A.

Potentially affected: 991 vehicles

Repair completion: 78.2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 14, 2023

Defect description

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2023 ZX400SPFNL motorcycles. The alternator may fail due to a loose connection between the rotor and crank shaft, causing an engine stall.

Safety consequence

An engine stall can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and tighten the rotor bolt, as necessary, free of charge. Owner notification letters were mailed August 14, 2023. Owners may contact KMC customer service at 1-866-802-9381.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. Please be reminded of the following requirements:You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers.Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).Please be reminded that under 49 U.S.C. § 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.As stated in 49 U.S.C. § 30118(f), submission of eight consecutive quarterly reports followed by three annual reports is required. As described in 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs. Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter. The first of three consecutive annual status reports will be due on, or before, 1 year after the eighth quarterly report was submitted.

try.vin has no NCAP crash-test rating on file for the 2023 Kawasaki ZX400. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2023 Kawasaki ZX400.

Power Train

ODI #11602758

Incident: July 6, 2024 · Filed: July 16, 2024

The contact owns a 2023 Kawasaki ZX400 Motorcycle. The contact state while riding approximately 65 MPH and in 6th gear, the motorcycle lost motive power. In addition, while downshifting into the lower gears, the motorcycle had reduced power until 4th gear. The engine seized and the contact grabbed the clutch to slow down and pull over. The contact stated the front of the crankcase had a hole. No warning light was illuminated. The motorcycle was towed to a local dealer where it was diagnosed but the result was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

Engine

ODI #11602735

Fire

Incident: July 13, 2024 · Filed: July 16, 2024

The contact owned a 2023 Kawasaki ZX400. The contact stated that while driving at an undisclosed speed, cylinder three started shuddering and misfiring. As a result, flames were noticed coming from the front area, near the engine compartment, causing the vehicle to be burned down. No one was injured during the fire. A race track fire crew arrived and extinguished the fire. A police and fire report was not filed. The vehicle was towed to a local dealer, where it remains, and the cause of the fire has not been determined yet. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

Electrical System

ODI #11536689

1 injury

Incident: May 22, 2023 · Filed: August 5, 2023

I was leaving a stop light in road mode. I took off smoothly with no rapid acceleration. I was in second gear and was going roughly 20 mph, when suddenly the bike stalled and the rpms immediately dropped. I was jerked forward but stood on the bike. However, it caused me to drop it on my right side, causing the right side fairings, exhaust pipe, even frame and bar ends to be scratched. I did get injured with a fractured hand. Luckily there was no traffic around and no others were in danger. There was no warning lamps on the dash at the time, and it hasn't happened so far. I have not got the bike checked yet, but definitely plan on it after hearing of the recall.

Check your 2023 Kawasaki ZX400 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kawasaki ZX400 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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