2019 Jayco Jay Flight Recalls & Complaints

Incident: December 8, 2021 · Filed: August 1, 2022

The contact owns a 2019 Jayco Jay Flight. The contact stated upon taking the trailer to the dealer for an unknown recall repair, the dealer informed him that the gas lines were cracked and were leaking from the LP tanks to the regulator. The dealer replaced the gas lines and the RV was repaired. Additionally, the contact stated that that regulator then failed to work. The contact replaced the regulator himself. The RV was repaired. The manufacturer was notified of the failure and informed the contact that they had sent three safety recall notifications associated with the failure; however, the contact had not received any of the notifications. The failure mileage was unknown.

Incident: June 17, 2021 · Filed: February 14, 2022

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Incident: August 6, 2021 · Filed: January 26, 2022

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Incident: June 2, 2021 · Filed: October 7, 2021

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA Campaign Number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Incident: August 22, 2021 · Filed: August 25, 2021

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA campaign number 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available and would not be available for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Incident: March 17, 2021 · Filed: August 9, 2021

The contact owns a 2019 Jayco J-flight. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment) however, the part for the recall repair was unavailable. The contact contacted the dealer who confirmed that the parts were ordered however the repair was pushed back several times due to parts not being available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had stated the vehicle's carbon dioxide and smoke detector sensor had set off indicating that one or both were occurring. There was no actual fire or smoke however there was a fuel like odor that remained in the vehicle. The approximate failure mileage was 200.

Incident: June 4, 2021 · Filed: August 6, 2021

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Incident: March 16, 2021 · Filed: July 9, 2021

The contact owns a 2019 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V179000 (Equipment). The dealer was made aware of the recall and informed the contact that the part needed to be ordered for the recall repair. The parts department was not aware if the part was ordered for the recall repair. The contact had not experienced a failure but was concerned about a possible gas leak. The manufacturer was made aware of the issue. Parts distribution disconnect.

Incident: May 25, 2021 · Filed: May 25, 2021

On May 24, 2021 we received a notification from Dometic Corporation in reference to a problem with the stove in our Rv. There is a gas leak in the stove and a remedy kit needs to be attained. The customer has to do pretty much all of the leg work. The stove has to be taken apart to attain the Model and Serial numbers to see if they match from list given. A picture of the information needs to be emailed along with a form to attained a remedy kit. Info has to be received from the dealer where the work is to be performed and listed on the form .Propane gas can not be used in the rv for other components, such as the refrigerator, water heater and furnace. One of the forms received was dated November 13, 2020. According to Dometic, this is when the problem arose, so we were not notified until 6 and a half months later. In the meantime, we were using our camper. When asked what compensation will be provide to the customer and the response was "none." When I stated that the customer is doing all the legwork, the response from Dometic was: No, all you have to do is bring it there. This situation has been handled very poorly. It took Dometic 6 and a half months to notify customers because they did not have the parts in stock to fix the issue. Too long !!! And now, according to Dometic, it will be a month beofre the remedy kit is sent to the dealer. Again...too long !!!

Incident: May 7, 2021 · Filed: May 7, 2021

TL* THE CONTACT OWNS A 2019 JAYCO JAY FLIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V184000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.