NHTSA vehicle safety data

2002 Jaguar XJS Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2002 Jaguar XJS right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 1 owner complaint is on file.

NHTSA recall and complaint data for the 2002 Jaguar XJS.

2002 Jaguar XJS owner complaints

Owners have filed 1 complaint with NHTSA about the 2002 Jaguar XJS, describing incidents dated February 4, 2002.

Most-cited components

Seats 1 complaint

Newest complaints

ODI #761687 · Filed May 8, 2002
DRIVERS SIDE SEAT FEELS LOOSE. UPON STARTING AND STOPPING, THE SEAT "ROCKS" FORWARD AND BACKWARD AND SEEMS TO FEEL UNSTURDY. I HAVE BROUGHT THIS TO THE SERVICE DEPT. ATTENTION ON MORE THAN ONE OCCASION. THEIR RESPONSE WAS, " WE'VE DONE ALL WE CAN, WE DON'T KNOW WHAT ELSE TO DO!" WHAT THEY DID DO, (…

Read the full complaint

We couldn't confirm the NHTSA recall list for the 2002 Jaguar XJS right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2002 Jaguar XJS. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2002 Jaguar XJS.

Seats

ODI #761687

Incident: February 4, 2002 · Filed: May 8, 2002

DRIVERS SIDE SEAT FEELS LOOSE. UPON STARTING AND STOPPING, THE SEAT "ROCKS" FORWARD AND BACKWARD AND SEEMS TO FEEL UNSTURDY. I HAVE BROUGHT THIS TO THE SERVICE DEPT. ATTENTION ON MORE THAN ONE OCCASION. THEIR RESPONSE WAS, " WE'VE DONE ALL WE CAN, WE DON'T KNOW WHAT ELSE TO DO!" WHAT THEY DID DO, ( I ASSUME) IS TIGHTEN THE VARIOUS NUTS AND BOLTS THAT HOLD THE SEAT TO THE CHASSIS. THAT DID NOT FIX THE PROBLEM. I PHONED THE JAGUAR CUSTOMER COMPLAINT DEPT., AND ADVISED THEM OF THIS PROBLEM. THEY TOLD ME AN AREA REP WILL CONTACT ME. AFTER MANY CALLS, I HAVE YET TO HEAR FROM ANYBODY. PLEASE HELP ME SINCE I AM CONCERNED A LOOSE SEAT POSES A REAL HAZARD IN THE EVENT OF A CRASH.

Other Jaguar XJS model years

Check your 2002 Jaguar XJS VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jaguar XJS at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Jaguar VIN