NHTSA vehicle safety data

2017 Infiniti QX50 Recalls, Ratings & Complaints

We couldn't confirm the NHTSA recall list for the 2017 Infiniti QX50 right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 13 owner complaints are on file.

NHTSA recall and complaint data for the 2017 Infiniti QX50, plus NCAP crash-test ratings.

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2017 Infiniti QX50 owner complaints

Owners have filed 13 complaints with NHTSA about the 2017 Infiniti QX50, describing incidents dated July 1, 2017 to May 1, 2026.

Most-cited components

Air Bags 3 complaints
Service Brakes 2 complaints
Structure 2 complaints
Unknown or Other 2 complaints
Visibility/Wiper 2 complaints
Electrical System 1 complaint

Of the 13 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11736097 · Filed May 6, 2026
The Infiniti dealer (BERGLAND Infiniti Roanoke, VA recently inspected the car, 68000m flashing airbag light caused by passenger seat electronics. The part to repair is 12400$
ODI #11704503 · Filed December 11, 2025
The contact owns a 2017 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag sensor unexpectedly illuminated and failed to turn off. The vehicle was taken to the dealer, where it was diagnosed, and determined that the passenger’s side seat…
ODI #11627097 · Filed November 24, 2024
Engine shut off while driving 45mph with no prior warning

Read all 13 complaints

We couldn't confirm the NHTSA recall list for the 2017 Infiniti QX50 right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

2017 Infiniti QX50 SW AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

13% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

2017 Infiniti QX50 SW RWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

13% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

13 owner complaints have been filed with NHTSA for the 2017 Infiniti QX50.

Air Bags

ODI #11736097

Incident: May 1, 2026 · Filed: May 6, 2026

The Infiniti dealer (BERGLAND Infiniti Roanoke, VA recently inspected the car, 68000m flashing airbag light caused by passenger seat electronics. The part to repair is 12400$

Air Bags

ODI #11704503

Incident: December 11, 2025 · Filed: December 11, 2025

The contact owns a 2017 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag sensor unexpectedly illuminated and failed to turn off. The vehicle was taken to the dealer, where it was diagnosed, and determined that the passenger’s side seat cushion had failed and needed to be replaced. The vehicle was repaired. The vehicle was later taken to an independent mechanic, who provided the same diagnosis and informed the contact that the passenger’s seat cushion needed to be replaced. The vehicle was repaired. The contact expressed concerns regarding the significant price difference between the dealer's repair cost and the estimate from the independent mechanic. The contact’s spouse was concerned that the failure made the vehicle hazardous to drive. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.

Electrical System; Structure; Engine

ODI #11627097

Incident: November 14, 2024 · Filed: November 24, 2024

Engine shut off while driving 45mph with no prior warning

Vehicle Speed Control; Unknown or Other

ODI #11620722

Incident: October 16, 2024 · Filed: October 18, 2024

Engine light is on - transmission output speed sensor. Vehicle was inspect by Pep Boys # 208 My vehicle don't want to pick up speed. I don't know what caused the problem.

Unknown or Other

ODI #11559402

Incident: December 10, 2023 · Filed: December 10, 2023

Last year I had to have the BCM replaced on my infiniti. Here I am a year later and I'm being told that I have to replace the BCM again. The dealer told me that there's water that is literally streaming directly past the module due to the drainage coming from the sunroof. I have no idea why that I happening bring I haven't experienced any leakage from the sunroof. I definitely shouldn't have to replace a BCM 1 year after installation of a new module. Please take look into this issue. I just don't think it's fair that I have to replace another BCM due to the drainage ststem/path on such a luxurious car.

Air Bags

ODI #11505254

Incident: January 27, 2023 · Filed: February 2, 2023

Airbag light came on. Diagnosed by Infinity as code B00AO-02 which requires replacing the Passenger Front Seat Bottom Assembly at the cost estimate of $9871.82 (date of estimate is 1/27/23) according to Infinity. Ethos extended warranty will not cover the issue as well as Infinity. Interesting info: Ethos did cover did not cover this particular make/model. However, after Infinity changed manufacture for above said problem, Ethos now covers the SRS problem described above in their extended warranty. This leads me to the suspicion that 'maybe' Infinity was aware of the problem since they changed manufacturer. THIS IS A CRITICAL SAFETY ISSUE! Mileage on the vehicle on 1/27/23 was 9,665 miles. This car is immaculate, never wrecked always garage kept, driven my 86 year old widow. The car is a so called 'high end' luxury vehicle with a sub-par SRS system.

Power Train

ODI #11436098

Incident: July 1, 2021 · Filed: October 8, 2021

The contact owns a 2017 Infiniti QX50. The contact stated while driving 40 MPH and making a right turn, the vehicle shifted into neutral independently and there was a grinding sound coming from the vehicle. The contact shifted the gear shifter back into drive to resume normal driving. The contact stated that the failure was experienced twice. The vehicle was taken to the dealer. The dealer test drove the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 45,000.

Visibility

ODI #11425711

Incident: July 20, 2021 · Filed: July 20, 2021

The contact owns a 2017 Infiniti QX50. The contact stated while driving 65 mph, the moon roof glass shattered without impact. The moon roof shards fell inside the vehicle onto the driver however, there was no injury sustained. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the moon roof needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,110.

Structure

ODI #11352306

Incident: August 14, 2020 · Filed: August 31, 2020

SENSOR ON MY HANDLE AND THE KEY QUIT WORKING OVER THIS PAST YEAR MY CAR HAS BEEN AT THE SERVICE DEPARTMENT FOR DAYS AND WEEKS AT A TIME FOR THE SAME ISSUE DEALERSHIP HAS CHECK ALL SETTING THEY HAVE CHANGED THE BATTER THREE TIMES IN THE CAR AND TWICE IN THEY HAVE CHANGED THE BATTERY IN THE REMOTE , I'M NOW TOLD THAT THEY JUST CHANGED THE DOOR HANDLE AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT, AND WAS ASKED TO PICK UP THE CAR , I STRESSED THAT I WILL BE OUT OF WARRANTY AND I DON'T WANT TO HAVE THIS SAME PROBLEM HEN ITS EXPIRED OR TRANSFER OR SELL TO SOMEONE ELSE TO INHERIT THIS ISSUE. PLEASE NOTE ,THE PUSH BUTTON ON THE HANDLE DO NOT WORK ON THE PASSENGER SIDE, AND THE PUSH BUTTON DO NOT WORK ON THE HANDLE ON THE DRIVER SIDE THIS WOULD HAPPEN RANDOMLY EACH TIME I HAVE TAKEN MY CAR QX50 TO THE DEALER FOR SERVICE ATTENTION I WAS TOLD THEY WILL NEED TO SEE THE ISSUE SO I PROVIDED THEM WITH THE VIDEO , THIS LAST TIME THEY SEEN IT THEMSELVES AND DECIDED TO HOLD ONTO THE FOR FURTHER RESEARCH , THIS IS WHEN I WAS ASKED TO PICK UP THE CAR IN ITS CONDITION. THEY CANNOT SAY WHY HANDLE SENSOR AND LOCK QUIT WORKING EVEN AFTER RUNNING DIAGNOSTICS. MY GUESS IS THAT SINCE BOTH SIDES AREN'T WORKING, IT IS UNLIKELY THAT THE PROBLEM IS WITH THE SENSOR AS BOTH SIDES WOULD HAVE HAD TO FAIL AT THE SAME TIME EACH TIME. *LN*JB

Steering

ODI #11309460

Incident: October 25, 2019 · Filed: February 16, 2020

THE CAR DRIFTS ALL OVER THE HIGHWAY AT NORMAL HIGHWAY SPEEDS. IT IS AS IF I AM ALWAYS FIGHTING A STRONG WIND. IT IS VERY DISTRACTING AND DANGEROUS. SEEMS LIKE ANYTHING OVER 60MPH IS VERY CHALLENGING TO KEEP BETWEEN THE LINES. I TOOK IT TO THE DEALER ON 2/01/2020 AND WAS TOLD THAT THIS IS NORMAL FOR THESE SPORTS SUV'S. THEY ALL DO IT. VERY DISCOURAGING. THIS WAS NOTICED ABOUT 10,000 MILES AGO AND SEEMS TO BE GETTING WORSE. THE CAR HAS 43,000 NOW

Other Infiniti QX50 model years

Check your 2017 Infiniti QX50 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti QX50 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an Infiniti VIN