2000 Infiniti G20 Recalls & Complaints

Incident: July 25, 2014 · Filed: August 28, 2014

WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO BE FIXED. EVANS MOTORS HAS YET TO EVEN ATTEMPT TO HELP FIX THIS ISSUE. THEY INFORMED US THAT WE BOUGHT THE VEHICLE AND IT IS NOW OUR PROBLEM NOT THEIRS. MY SON IS A COLLEGE STUDENT WITH AN INFANT 2 MONTH OLD SON AND HE NEEDS A DEPENDABLE VEHICLE TO TRANSPORT HIS SON IN, TO GO TO SCHOOL AND WORK. I WANT SOMEONE TO HELP ME WITH THE ISSUE AT HAND. *TR

Incident: April 14, 2008 · Filed: May 6, 2009

PURCHASE A 2000 INFINITY FROM A CAR DEALER WITH OUT AIR BAGS AND WITHOUT THE DIAGNOSTIC COMPUTER/EQUIPMENT. *TR

Incident: October 5, 2004 · Filed: October 5, 2004

WHILE STARTING UP THE VEHICLE A LOUD NOISE CAME FROM FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STARTER NEEDED TO BE REPLACED. BUT CONSUMER WAS RESPONSIBLE TO PAY FOR PARTS AND LABOR. *AK

Incident: January 3, 2004 · Filed: January 4, 2004

AT APPROXIMATELY 11:00 PM ON JANUARY 04, 2004 I WAS HEADING EAST BOUND ON INTERSTATE 10 AND EXITED THE FREEWAY AT THE ORANGE GROVE EXIT. AS I APPROACHED THE ORANGE GROVE INTERSECTION I PROCEEDED ON A GREEN LIGHT TO MAKE A LEFT ONTO ORANGE GROVE. TRAVELING AT A REASONABLE SPEED FOR THE INTERSECTION, I NOTICED A LOUD POP IN THE FRONT END, AND CONSEQUENTLY LOST CONTROL OF THE STEERING. AT THIS TIME I WAS FORCED TO THE RIGHT AND CAME IN CONTACT PARALLEL TO A CEMENT BARRIER CAUSING MINIMAL BODY DAMAGE TO MY 2000 INFINITY G20. NO INJURIES WERE SUSTAINED. *LA

Incident: November 22, 2002 · Filed: February 6, 2003

BOUGHT NEW CAR,NEVER IN AN ACCIDENT.EXCLT COND EXPT TOP COAT PAINT IS PEELING FROM HOOD ROOF TRUNK.WAS SENT TO A SPECIALIST AND THEY INFORMED ME THAT IT COULDN'T BE CHEMICALS BECAUSE IF CHEMS HAD FALLEN ON THE CAR IT WOULD HAVE EATEN THRU ALL COATS.11/22/02 TOOK THE CAR TO JOE VALENTI LYNNE'S INFINITI HE TOOK DIG PICS, SUBMITTED THEM TO INFINITI.12/3 CLAIMED THAT IT WAS BIRD DROPPINGS OR CHEMS HAD FALLEN ON CAR.TOLD JOE WHY DOES IT CONTINUE TO APPEAR IN DIFF. LOCATIONS & IT DIDN'T EAT ALL THE WAY THRU PAINT.HE SAID THAT THE CASE WAS CLOSED.CALLED CUST SVC DARRYL IN REGARDS TO THE DECISION.DARRYL SAID,JOE CLAIMED THE CAR HAD CHEM DAMAGE.12/6 CALLED JOE HE SAID HE NEVER SAID THAT.12/11SPOKE TO DEBORA FREDRICK (SUP CUST SVC), SAID JOE WAS LYING.NOTHING RESOLVED.12/16 KIRK QUINONES SVC MGRINFINITI TOLD ME WILL CALL INFINITI TO SEE IF SOMEONE WILL LOOK AT THE CAR IN PERSON.12/17 KIRK CALLED AND TOLD ME THAT THEY SAID HE WILL LOOK AT CAR,IF HE DETERMINED IT WASN'T CHEMS,THEY WOULD SEND SOMEONE FROM INFINITI TO LOOK AT CAR.12/18 TOOK CAR TO KIRK FOR INSPECT. SAID HE WAS QUALIFIED TO LOOK AT PAINT.HE DETERMINED IT COULDN'T BE CHEMS.REPORTED IT AS BLISTERING.SAID HE WILL SUBMIT INFO & WILL CALL BACK TOM.1/8/03 SAID HE HAD FORGOTTEN ABOUT ME AND HE WAS CALLING INFINITI NOW.1/10 KIRK CALLED &TOLD ME THAT THE INSPECTOR WILL COME TO SEE CAR.SCHEDULED MEETING 1/16 10AM.1/16 ARRIVED AT DLR 10AM.KIRK SAID TO HAVE A SEAT INSPC SHOULD BE ARRIVING & TOOK MY CAR KEYS.10:30 AM, KIRK INFORMED ME THAT THE INSPCTR WAS LOST AND WILL BE HERE SOON.TOLD KIRK TO MAKE SURE TO COME & GET ME.APPROX11AM KIRK RETURNED W/ MY KEYS & SAID I WAS DONE.NEVER GOT ME.SAIDTHEY JUST TOOK PICS.1/20 KIRK CALLED ME &SAID CLAIM WAS DENIED DUE TO CHEMS.I ASKED HOW, HE AND THE SPECIALIST SAID SAME THING.HE SAID THAT THERE IS NOTHING MORE TO DO,DECISION IS FINAL

Incident: July 7, 2000 · Filed: August 24, 2000

BOTH REAR SEAT BELTS LOCK AROUND THE OCCUPANTS EXTREMELY TIGHT WITHIN 0-10 MINTUES, TRAPPING OCCUPANTS IN THE SEATS. THIS HAPPENS WHILE VEHICLE IS MOVING, AND WHEN THE VEHICLE IS NOT MOVING. DEALERSHIP/MANUFACTURER HAVE BEEN TOLD ABOUT THE SEAT BELT PROBLEM NUMEROUS TIMES. SOLUTION GIVEN DEFEATS THE PURPOSE OF THE SEAT BELT. *AK THE SOLUTION BY THE DEALER IS TO UNHOOKING THE SEAT BELTS, SLOWLY LEFTING THEM RETRACT AND REHOOKING THEM. *YH *SLC

Incident: August 17, 2001 · Filed: June 20, 2002

I WAS ON THE EAST BOUND RAMP MERGING INTO TRAFFIC, A 18 WHEELER (NO LOAD) SUPPOSEDLY SWERVED TO THE RIGHT TO AVOID HITTING A CAR THAT CROSSED IN FRONT OF IT. I TRIED TO AVOID THE ACCIDENT BUT COULDN'T BECAUSE THERE WAS NO PLACE TO GO (NO MEDIAN TO THE RIGHT) WHEN I NOTICED THE TRUCK HEADING TOWARDS ME, I THOUGHT I HAD GOTTEN OUT OF HIS WAY, HOWEVER, HE STATED THAT HIS WHEELS/BRAKES LOCKED CAUSING THE FRONT END OF THE TRUCK TO HIT ME DIRECTLY ON THE DRIVER'S SIDE. WHEN HE HIT MY CAR, I WAS KNOCKED ACROSS THE HIGHWAY AND ENDED UP IN THE MEDIAN POINTING WEST, I DID A COMPLETE 180 DEGREE TURN, THE WHOLE DRIVERS SIDE WAS DAMAGED, THE GLASS SHATTERED IN ONTO ME, MY SEATBELT FAILED TO RETRACT AND MY SIDE AIRBAG DID NOT DEPLOY. I ESTIMATE THAT I WAS GOING ABOUT 45 TO MERGE ONTO THE HIGHWAY, AND HE WAS ON THE HIGHWAY DOING ABOUT 65 WHEN HE LOST CONTROL, FORTUNATELY THE TRAFFICE WAS NOT THAT HEAVY, IT WAS ABOUT 3PM ON A FRIDAY EVENING , THE WEATHER WAS CLEAR AND SUNNY, AND SINCE TRAFFIC WAS NOT TOO HEAVY ALL THE MOTORISTS WERE ABLE TO AVOID ME, AND I BELIEVE SEVERAL DIALED 911 WHEN IT HAPPENED BECAUSE THE CITY POLICE WAS THERE WITHIN MINUTES AND TOLD ME NOT TO MOVE THAT EMS AND THE STATE TROOPER WAS ON THE WAY. BOTH ARRIVED WITHIN 5 MINUTES AFTER I HAD COME TO A COMPLETE STOP. I WAS LEFT WITH RUPTURED DISCS IN MY NECK, BULGING DISCS IN MY LOWER BACK AND SOME NERVE DAMAGE. HE WAS ISSUED A CITATION BY THE STATE POLICE.*AK

Filed: June 13, 2002

SULFUR/EGGY SMELL COMING FROM EXHAUST SYSTEM. VEHICLE TAKEN TO DEALERSHIP ON NUMEROUS OCCASSIONS (4 TIMES) WITH NO RESOLUTION. COMPLAINTS FILED WITH BBB, AND INFINITI CUSTOMER SERVICE. I WANT THE PROBLEM FIXED OR I WANT TO USE THE LEMON LAW AND GET MY MONEY BACK. A LETTER WAS ALSO SENT TO THE NHTSA.*AK

Incident: April 1, 2001 · Filed: April 5, 2001

THIS IS A NEW CAR AND SUPPOSED TO BE UNDER WARRANTY. THE A/C WOULD NOT WORK WHEN TURNED ON THIS YR. TOOK IT TO DEALER AND WAS TOLD A ROCK HIT THE CONDENSER AND PUT A HOLE IN IT. WAS TOLD THAT THAT IS NOT COVERED BY THE WARRANTY. FIRST OF ALL, IF IT ONLY TAKES A ROCK TO PUT A HOLE IN THE CONDENSER, THAT IS DEFINANTLY A DESIGN FLAW. ROCKS ARE EVERYWHERE ON THE HIWAYS. IF THIS VEHICLE IS THIS BADLY DAMAGED BY NORMAL ROAD CONDITIONS THEN THE MANUFACTURE SHOULD HAVE PLACED SOME KIND OF SHIELD OVER THESE CRITICAL COMPONENTS.*AK

Incident: February 15, 2001 · Filed: July 24, 2002

CONSUMER STATES FOR THE PAST 2 YEARS THERE HAS BEEN AN ONGOING PROBLEM WITH A ROTTEN EGG/SULFUR SMELL COMING OUT OF THE EXHAUST, CONSUMER HAS TAKEN VEHICLE TO THE DEALERSHIP AT LEAST 3 TIMES TO TRY AND GET THE PROBLEM RESOLVED, CONSUMER HAS BEEN TOLD THAT THE WRONG TYPE OF GAS WAS BEING USED, THAT THERE WAS NO SMELL, THAT A PARTICULAR PART IN THE VEHICLE COULD NOT BE REPLACED ONLY ADJUSTED, CONSUMER EVEN HAD AN UPDATE PERFORMED ON THE VEHICLE, HOWEVER THE PROBLEM STILL EXISTS. *JB NAR 8/22/02. *SCC *CB JB