2010 Infiniti FX35 Recalls & Complaints

Incident: August 17, 2026 · Filed: August 25, 2026

reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision, impact, curb strike, sudden stop, or other crash event immediately preceding the deployment. My son turned the vehicle on. Upon starting the vehicle, the driver’s frontal airbag suddenly deployed from the steering wheel into his face and arm/wrist. The vehicle had not begun driving when the deployment occurred. My son sustained injuries to his face and arm/wrist. He describes the injuries to his arm/wrist as burns from the airbag deployment. Photographs taken following the incident show visible injury and discoloration of his wrist and lower forearm. I have preserved photographs of his injuries and detailed photographs showing the deployed driver’s airbag and opened steering-wheel airbag cover. UNKNOWN AIRBAG HISTORY I purchased this vehicle used on XXX. The vehicle passed through Sierra Auction Phoenix shortly before I purchased it. Auction inormation records approximately 111,521 miles. My purchase agreement approximately two months later records 111,629 miles.r INFINITI in [XXX]. The consultant checked Infiniti’s database using the vehicle information and advised me that he did not find an applicable airbag Recall REQUEST FOR NHTSA INVESTIGATION I am requesting that NHTSA document and investigate this incident because: The driver’s frontal airbag deployed while the vehicle was parked and stationary. There was no collision or impact immediately preceding deployment. Deployment occurred when the vehicle was being started. The deployment resulted in occupant injuries to the face and arm/wrist. The history of the driver’s airbag/inflator is currently unknown. No physical examination has yet determined whether the driver’s airbag and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: August 17, 2026 · Filed: August 25, 2026

reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision, impact, curb strike, sudden stop, or other crash event immediately preceding the deployment. My son turned the vehicle on. Upon starting the vehicle, the driver’s frontal airbag suddenly deployed from the steering wheel into his face and arm/wrist. The vehicle had not begun driving when the deployment occurred. My son sustained injuries to his face and arm/wrist. He describes the injuries to his arm/wrist as burns from the airbag deployment. Photographs taken following the incident show visible injury and discoloration of his wrist and lower forearm. I have preserved photographs of his injuries and detailed photographs showing the deployed driver’s airbag and opened steering-wheel airbag cover. UNKNOWN AIRBAG HISTORY I purchased this vehicle used on XXX The vehicle passed through Sierra Auction Phoenix shortly before I purchased it. Auction inormation records approximately 111,521 miles. My purchase agreement approximately two months later records 111,629 miles.r INFINITI in [XXX]. The consultant checked Infiniti’s database using the vehicle information and advised me that he did not find an applicable airbag Recall REQUEST FOR NHTSA INVESTIGATION I am requesting that NHTSA document and investigate this incident because: The driver’s frontal airbag deployed while the vehicle was parked and stationary. There was no collision or impact immediately preceding deployment. Deployment occurred when the vehicle was being started. The deployment resulted in occupant injuries to the face and arm/wrist. The history of the driver’s airbag/inflator is currently unknown. No physical examination has yet determined whether the driver’s airbag and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: May 24, 2024 · Filed: May 29, 2024

I am the owner of a 2010 FX35 that started having problems in 2023 with just cutting off in the middle of driving. I took the vehicle to the dealership last year in which they told me the car required an update and the reprogrammed ECM and bumped up RPMS. I started having the issue again and was almost in an accident as the car cut off in traffic as was driving and lost the ability to steer the car. I took the car back to the dealership complaining of the same issue. I was told that Infiniti was aware of the problem and had issued a TSB but not a recall to repair this problem. This is a safety hazard that should be investigated and a recall should be issued to repair ASAP.

Incident: October 15, 2020 · Filed: November 2, 2021

My vehicle gas fuel door opens electronically/automatically. Once motor is turned off, then you can push the door open and proceed to unscrew the gas cap and fuel the car. I recently found out that this simple process malfunctioned and I had to pay Infiniti to unlock the door, so I can fuel my car! To my "Disappointment" I was advised by Infiniti, that a little, tiny part {actuators that power mechanical devices (windows, sunroofs, seats, etc.)} is what's needed to resolve this issue, only it will cost me, out of pocket approximately $800, because the extended warranty, which I had at the time {car shield} does not cover it; even though, that may present a safety hazard for me should someone decides to put sugar, water or other substance into my gas tank, because I am now exposed and unprotected! Having a premium car with all the wonderful features, never bought me to focus upon a fuel door release, but now, I realized that Infiniti did not install and inside option to open the gas fuel door, in case of an emergency like this! In contacting Infiniti, I asked why didn't they install the same inside release for the fuel door, as with most cars and their feedback was "my car was built without an installed backup {inside fuel door release capability} and that's just the way it was built!" No further explanation, accommodations, customer satisfaction, discounts; just no more conversation from Infiniti! To date, I feel very unprotected, hoping that no one will mess with my car and push the fuel door open for malicious reasons. I've already spent over $100 with Infiniti to get the fuel release door opened, but paying another $800 is too steep, when Infiniti should have provided this extra safety for my vehicle. Why was this model chosen to be left without additional protection and backup to protect our fuel door access? I hope you will create a "RECALL" on this fuel door power actuators for at least this 2010 FX35 model, because it does in fact present a safety hazard.

Incident: October 6, 2021 · Filed: October 8, 2021

The contact owns a 2010 Infiniti FX35. The contact stated while driving 40 MPH, an abnormal banging sound was coming from the vehicle without warning. The contact was unaware of what caused the banging noise. The contact slammed on her brakes and the vehicle independently veered to the left. The contact notified the independent mechanic who inspected the vehicle and discovered that the left torque arm had corroded and detached from the subframe. The contact then took the vehicle to a dealer where she was given an estimate for the repair. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,000. The consumer stated the vehicle was repaired.

Incident: February 1, 2019 · Filed: February 28, 2021

IN THE SEARCH OF A NEW DASHBOARD FOR MY 2010 INFINITI FX35 DUE TO A SPIDER WEB CRACKING MANUFACTURING ISSUE, I CAME ACROSS ANOTHER 2010 FX35 WITH THE EXACT SAME CRACK IN IDENTICAL SPOTS. I THOUGHT THIS IS IMPOSSIBLE TO BE A COINCIDENCE. THE MAIN ISSUES ARE DASHBOARD CRACKING. DUE TO THE MANUFACTURER DEFECT, THIS LOWERS THE VALUE OF THE VEHICLE TREMENDOUSLY. PLEASE SEE ATTACHED COMPARISON PICS BELOW.

Incident: December 30, 2020 · Filed: January 5, 2021

THE DASHBOARD HAS BEEN CRACKING WITH INFINITI OFFER NO HELP. NOW I ATTEMPTED ANOTHER TIME TO ADDRESS THE ISSUE WITH THEM, AND THE CRACKING HAS HAPPENED IN THE PASSENGER AIRBAG AREA, WHERE MY CONCERN IS SHOULD THIS AIRBAG DEPLOY, THERE WILL BE SHARP DASHBOARD PLASTIC FLYING AS A RESULT.

Incident: January 1, 2018 · Filed: June 25, 2018

THE DASHBOARD OF THE CAR HAS STARTED CRACKING AND IS CRACKING RAPIDLY.

Incident: April 13, 2018 · Filed: April 13, 2018

CAR ACCELERATES WHILE COASTING AS IN DRIVING AT LOW SPEEDS AND IT STALLS AS WELL CAR SHUT OFF ON ME 10 TIMES ALREADY. TOOK IT TO INFINITI DEALER I WAS TOLD IT HAS A P0024 SOFT CODE RELATED TO THE MAGNETIC RETARDERS PROBLEM IS THIS ISSUE HARDLY THROWS A CODE WITH THIS ISSUE MY CAR CHECK ENGINE LIGHT IS OFF BUT YET THE CAR MALFUNCTIONS. I HAVE READ NUMEROUS REPORTS IN CAR FORUMS LOOKS LIKE THIS IS A REALLY BIG ISSUE WITH THIS CAR THAT HAS GONE UNDER THE RADAR WITH THIS PARTICULAR CAR MAKE AND MODEL.

Incident: September 12, 2017 · Filed: September 27, 2017

THE CAR LOCK AND IT WAS NOT ABLE TO GO IN GEAR BECAUSE THE AUTOMATIC STARTER MALFUNCTION. THE CAR WAS STIONARY.