NHTSA vehicle safety data

2004 GMC Sierra 2500 HD Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2004 GMC Sierra 2500 HD right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 93 owner complaints are on file.

NHTSA recall and complaint data for the 2004 GMC Sierra 2500 HD.

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2004 GMC Sierra 2500 HD owner complaints

Owners have filed 93 complaints with NHTSA about the 2004 GMC Sierra 2500 HD, describing incidents dated June 15, 2005 to December 23, 2019.

Most-cited components

Service Brakes 37 complaints
Electrical System 34 complaints
Engine 9 complaints
Power Train 8 complaints
Steering 5 complaints
Fuel/Propulsion System 4 complaints

Of the 93 complaints on file, 1 reports a crash and 1 a fire; across all 93 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11297098 · Filed January 4, 2020
DURING COLD MORNINGS (WISCONSIN) I START MY TRUCK AND I HAVE NO POWER STEERING AND SOFT BRAKES. IT IS MY UNDERSTANDING THAT THE POWER STEERING RUNS THE BRAKE BOOST. ALSO, IT IS MY UNDERSTANDING THAT THERE IS A SERVICE BULLETIN THAT SAYS THAT THE POWER STEERING FLUID SHOULD BE REPLACED WITH LOW/COLD…
ODI #11157104 · Filed December 9, 2018
WHILE DRIVING OVER 50MPH ON THE HIGHWAY I GET A VIOLENT SHAKING IN THE ENGINE AND THE STEERING WHEEL SHAKES BAKE AND FORTH. THE ENGINE SOUND VERY LOUD WHILE ITS DOING THIS. IT ONLY OCCURS WHEN I AM AT HIGHWAY SPEEDS.
ODI #11082095 · Filed March 29, 2018
PULLING OUT OF A PARKING LOT, LOST BRAKES. STEEL BRAKE LINES BY FUEL TANK, LET GO CAUSING TRUCK TO LOOSE BRAKES

Read all 93 complaints

Owner-reported

2004 GMC Sierra 2500 HD mileage at failure

77 of the 93 complaints on file for the 2004 GMC Sierra 2500 HD give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Service Brakes	Median 70,000 miles	Middle half 40,000–105,000 miles	Based on 35 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

We couldn't confirm the NHTSA recall list for the 2004 GMC Sierra 2500 HD right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2004 GMC Sierra 2500 HD. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

93 owner complaints have been filed with NHTSA for the 2004 GMC Sierra 2500 HD.

Steering; Service Brakes

ODI #11297098

Incident: December 23, 2019 · Filed: January 4, 2020

DURING COLD MORNINGS (WISCONSIN) I START MY TRUCK AND I HAVE NO POWER STEERING AND SOFT BRAKES. IT IS MY UNDERSTANDING THAT THE POWER STEERING RUNS THE BRAKE BOOST. ALSO, IT IS MY UNDERSTANDING THAT THERE IS A SERVICE BULLETIN THAT SAYS THAT THE POWER STEERING FLUID SHOULD BE REPLACED WITH LOW/COLD TEMP FLUID. MY CONCERN IS WHAT HAPPENS IF I LOSE POWER STEERING AND BRAKES WHILE I AM DRIVING.

Engine

ODI #11157104

Incident: December 1, 2018 · Filed: December 9, 2018

WHILE DRIVING OVER 50MPH ON THE HIGHWAY I GET A VIOLENT SHAKING IN THE ENGINE AND THE STEERING WHEEL SHAKES BAKE AND FORTH. THE ENGINE SOUND VERY LOUD WHILE ITS DOING THIS. IT ONLY OCCURS WHEN I AM AT HIGHWAY SPEEDS.

Service Brakes

ODI #11082095

Incident: March 29, 2018 · Filed: March 29, 2018

PULLING OUT OF A PARKING LOT, LOST BRAKES. STEEL BRAKE LINES BY FUEL TANK, LET GO CAUSING TRUCK TO LOOSE BRAKES

Electrical System

ODI #11025209

Incident: September 9, 2017 · Filed: September 23, 2017

THE INSTRUMENT PANEL CLUSTER GAUGES DON'T ALWAYS WORK. WE WERE ON FREEWAY WHEN WE NOTICED SPEEDOMETER HAD FAILED AS WELL AS FUEL GAUGE , TEMP GAUGE ALL GAUGES INOPERATIVE. THIS IS THIRD TIME CLUSTER PANEL IS BEING REPLACED; FIRST TWO UNDER WARRANTY THIRD TIME WE HAD TO PAY $204.

Electrical System; Service Brakes; Engine

ODI #10953952

Incident: June 6, 2007 · Filed: February 10, 2017

MY VEHICLE HAD BRAKE LINES REPLACE TWO TIMES WITH LESS THAN 65,000 MILES BECAUSE BREAKS STOP WORKING. FUEL LINE REPLACED UNDER 55,000 MILES BECAUSE IT MADE CHECK ENGINE LIGHT COME ON SPEEDOMETER ERRATIC,OIL PRESSURE GAUGE HIGH AND LOW,FUEL GAUGE ERRATIC UNDER 65,000 MILES. LOUD NOISE FROM ENGINE SERVICE TECHNICIAN REPORTED THE EXHAUST MANIFOLD BOLTS HAS BROKEN TO CALL A WHITE SMOKE FROM THE MOTOR. EVERYTHING HAPPENED WITH CONSIDER TO BE LOW MILEAGE IN TALKING TO GM THEY DON'T CARE BECAUSE ENOUGH REPORT HAS NOT BEEN MADE.

Service Brakes

ODI #10850446

Incident: March 16, 2016 · Filed: March 18, 2016

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. IT WAS DIAGNOSED THAT ALL THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,395.

Service Brakes, Hydraulic

ODI #10733150

Incident: March 10, 2014 · Filed: February 9, 2015

THE COMPLAINT IS THAT THE BRAKE LINES FAILED AND ARE MADE OF VERY POOR MATERIAL. THE BRAKE LINE FAILED ON MY WAY TO WORK ONE DAY ON MARCH 10,2015.

Service Brakes

ODI #10680368

Incident: February 1, 2015 · Filed: February 1, 2015

ON 2/1/2015, AT APPROXIMATELY 11:30 AM, I WAS STOPPING AT MY BROTHERS MAILBOX TO GET HIS MAIL WHILE HE WAS ON VACATION. WHEN I WENT TO STOP AT HIS MAILBOX, THE BRAKE PEDAL ON MY TRUCK WENT TO THE FLOOR WITH NO RESISTANCE ON THE PEDAL. I PUMPED THE BRAKES SEVERAL TIMES, PUT THE TRUCK IN NEUTRAL AND IT CAME TO A GRADUAL STOP OVER AN EXTENDED BRAKING DISTANCE OF 20 TO 30 FEET (WHICH IS SLIGHTLY UPHILL). THERE WERE NO LIGHTS LIT ON THE DASH AND THE MASTER CYLINDER WAS BETWEEN THE MAXIMUM AND MINIMUM LEVELS ON THE RESERVOIR, WHEN I EXAMINED IT AFTER THE OCCURRENCE. WE LIVE ON A DIRT ROAD WITHOUT MUCH TRAFFIC, SO I PLACED THE TRUCK IN LOW RANGE 4WD AND DROVE IT THE 1/2 MILE HOME. UPON RETURNING HOME THE TOP BRAKE LINE WHICH RUNS ALONG THE FRAME FROM THE ANTI LOCK BRAKE BLOCK BACK TOWARDS THE DRIVERS SIDE REAR OF THE TRUCK HAD RUPTURED. THE BRAKE FLUID IN THE MASTER NEVER WENT BELOW THE MINIMUM LEVEL, SO I ATTEMPTED TO REFILL IT TO SEE IF I COULD GET ANY BRAKE PEDAL PRESSURE BACK. THE PEDAL WENT TO THE FLOOR STILL AFTER MULTIPLE TRIES WITH A FULL MASTER CYLINDER. THE BRAKE LINE HAD RUPTURED WHERE IT IS ATTACHED AT A GREEN PLASTIC FACTORY HANGER. THE BRAKE LINE WAS CORRODED/RUSTED WHERE IT HAD FAILED. IF I WOULD NOT HAVE STOPPED AT MY BROTHERS MAILBOX, IT IS 1 MILE DOWN HILL ON AN APPROXIMATE 12 DEGREE GRADE TO THE MAIN ROAD. THE INTERSECTION AT THE BOTTOM OF THE ROAD IS A 90 DEGREE, T INTERSECTION IN A CREEK BOTTOM, WHERE I AM SUPPOSED TO STOP PRIOR TO ENTERING THE MAIN ROAD. WE HAD JUST CAME HOME ON 1/31/2015 FROM A 8.0 HOUR ROUND TRIP TO SEE MY SON AT COLLEGE THROUGH THE MOUNTAINS OF MARYLAND AND WEST VIRGINIA ON I-68 AND HAD DRIVEN VARIOUS MAJOR BUSY HIGHWAYS INCLUDING I-79, I-68 AND I-81. DUE TO THE AMOUNT OF FUEL WHICH WE WOULD HAVE USED, WE DECIDED TO TAKE MY OTHER SON'S WRANGLER ON THE TRIP OR I MAY HAVE BEEN SENDING THIS EMAIL FROM THE HOSPITAL IF WE WERE LUCKY. *TR

Power Train; Service Brakes

ODI #10671448

Incident: January 8, 2015 · Filed: January 9, 2015

I WAS LEAVING A PARKING LOT, AND AS I HIT MY BRAKES, THERE WERE NO BRAKES. I LIMPED HOME, USING THE E-BRAKE AND TRANSMISSION TO KEEP THE TRUCK UNDER CONTROL. UPON INSPECTION I FOUND THE FRONT BRAKE LINE RUSTED AND LEAKING. *TR

Wheels; Electronic Stability Control (ESC); Engine

ODI #10652666

Incident: February 21, 2008 · Filed: November 5, 2014

I BOUGHT (2) SIERRA 2500 HD TRUCKS THAT HAVE SERIOUS HUB ASSEMBLY PROBLEMS WITH ONE REPLACEMENT IN 2011, LIGHTING SYSTEM WORK WHEN IT WANT TO AND HAS DRAIN FIVE BATTERIES FROM AAA AND ADVANCE AUTO IN THE PAST SEVEN YEARS, ABS/ENGINE LIGHT STAYS ON SINCE 2007 AND AFTER 10 YEARS IS GASKET PROBLEMS WITH GM PRODUCTS. I HAVE TALK TO GM EXECUTIVE OFFICE THAT FIX THE HUB ASSEMBLY AND TAILGATE RECALLS PROBLEM IN 2011 BUT UNWILLING TO DEAL WITH IT NOW AFTER TALKING TO GM DAN. I THINK I NEED OUT SIDE COUNSEL AND ENGINEERING FIRM TO TEST AND TESTIFY ON MY BEHAVE AND 2,300 OTHER OWNERS WITH THE SAME PROBLEM. I WANT NEW VEHICLES AND SETTING UP A DATE WITH CONGRESSIONAL OVERSIGHT COMMITTEE, AND NHTSA REVIEW MY CASE. I HAVE MET WITH CONGRESSIONAL PANEL INVESTIGATING GM THAT WANT TO HELP ME RESOLVE THIS PROBLEM. I BEEN A GM PERSON BUT SERIOUSLY LOOKING IN THE FOREIGN MARKET IF I HAVE NO SERIOUS RESOLUTION. *TR

Check your 2004 GMC Sierra 2500 HD VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your GMC Sierra 2500 HD at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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