NHTSA vehicle safety data

2014 Genuine Scooter Stella Recalls & Complaints

The 2014 Genuine Scooter Stella has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Genuine Scooter dealer.

NHTSA recall and complaint data for the 2014 Genuine Scooter Stella. Recall data is refreshed daily from NHTSA.

2014 Genuine Scooter Stella owner complaints

Owners have filed 1 complaint with NHTSA about the 2014 Genuine Scooter Stella, describing incidents dated April 1, 2014.

Most-cited components

Electrical System 1 complaint

Newest complaints

ODI #10630354 · Filed September 3, 2014
I BOUGHT A BRAND NEW 2014 GENUINE STELLA SCOOTER FROM A DEALER IN CALIFORNIA. FOR THE FIRST 30 DAYS I OWNED THE BIKE IT BROKE DOWN 4 TIMES DUE TO THE ECU UNIT. IT WAS IN THE SHOP 21 DAYS OF THE FIRST 30 DAYS I OWNED IT. THE DEALER I BOUGHT IT FROM EVENTUALLY FOUND OUT THE PROBLEM AND WAS ABLE TO FIX…

Read the full complaint

Faulty Circuit In ECU may Result in Engine Stall

NHTSA #14V408000 · Electrical System — Ignition — Module · NHTSA notice

Reported July 7, 2014 · Genuine Scooters, LLC

Potentially affected: 800 vehicles

Repair completion: 94.58% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 29, 2014 · Vehicles built December 1, 2013 – March 30, 2014 (per NHTSA)

Defect description

Genuine Scooters, LLC (Genuine) is recalling certain model year 2014 Stella 125 Automatic scooters manufactured December 2013 to March 2014. The affected scooters may have a faulty engine control unit (ECU) which can cause the engine to stall without warning.

Safety consequence

If the engine stalls while the scooter is being ridden there is an increased risk of a crash.

Manufacturer remedy

Genuine will notify owners, and dealers will replace the ECU with a new one, free of charge. The recall began on August 29, 2014. Owners may contact Genuine customer service 1-773-433-1311.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2014 Genuine Scooter Stella. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2014 Genuine Scooter Stella.

Electrical System

ODI #10630354

Incident: April 1, 2014 · Filed: September 3, 2014

I BOUGHT A BRAND NEW 2014 GENUINE STELLA SCOOTER FROM A DEALER IN CALIFORNIA. FOR THE FIRST 30 DAYS I OWNED THE BIKE IT BROKE DOWN 4 TIMES DUE TO THE ECU UNIT. IT WAS IN THE SHOP 21 DAYS OF THE FIRST 30 DAYS I OWNED IT. THE DEALER I BOUGHT IT FROM EVENTUALLY FOUND OUT THE PROBLEM AND WAS ABLE TO FIX IT. I CONTACTED GENUINE IN CHICAGO MULTIPLY TIMES AND WAS ALWAYS BRUSHED OFF. DURING THOSE FIRST 30 DAYS I WAS STRANDED IN DIFFERENT PLACES IN LA FOR HOURS AT A TIME. THE TOW SERVICE MEMBERSHIP THEY OFFER DOESN'T LET YOU TOW WITHIN 7 DAYS OF YOUR LAST TOW, AKA I PAID FOR A LOT OF TOWING. OVERALL THESE ARE UNSAFE AND UNPREDICTABLE SCOOTERS. *TR

Check your 2014 Genuine Scooter Stella VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Genuine Scooter Stella at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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