NHTSA vehicle safety data
2021 Freightliner Custom Chass XB Recalls, Ratings & Complaints
The 2021 Freightliner Custom Chass XB has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Freightliner dealer.
NHTSA recall and complaint data for the 2021 Freightliner Custom Chass XB. Recall data is refreshed daily from NHTSA.
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
NHTSA #21V326000Reported May 7, 2021 · Daimler Trucks North America, LLC
Potentially affected: 9,662 vehicles
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Safety consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA #21V256000Reported April 12, 2021 · Daimler Trucks North America, LLC
Potentially affected: 12,470 vehicles
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Safety consequence
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your 2021 Freightliner Custom Chass XB VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Freightliner Custom Chass XB at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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