NHTSA vehicle safety data

2021 Freightliner Custom Chass S2 Recalls, Ratings & Complaints

The 2021 Freightliner Custom Chass S2 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Freightliner dealer.

NHTSA recall and complaint data for the 2021 Freightliner Custom Chass S2. Recall data is refreshed daily from NHTSA.

STEERING:LINKAGES:TIE ROD ASSEMBLY

NHTSA #21V256000

Reported April 12, 2021 · Daimler Trucks North America, LLC

Potentially affected: 12,470 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.

Safety consequence

A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your 2021 Freightliner Custom Chass S2 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Freightliner Custom Chass S2 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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