NHTSA vehicle safety data
2018 CUSTOM TRUCK & BODY WORKS International 4000 Recalls, Ratings & Complaints
The 2018 CUSTOM TRUCK & BODY WORKS International 4000 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized CUSTOM TRUCK & BODY WORKS dealer.
NHTSA recall and complaint data for the 2018 CUSTOM TRUCK & BODY WORKS International 4000. Recall data is refreshed daily from NHTSA.
EXTERIOR LIGHTING
NHTSA #21V143000Reported March 5, 2021 · Custom Truck And Body Works
Potentially affected: 2 vehicles
Defect description
Custom Truck And Body Works (Custom Truck) is recalling one 2016 Ford F550 vehicle and one 2018 International 4000 vehicle equipped with 7x9 combination LED Stop-Tail-Turn reverse lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety consequence
The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
Manufacturer remedy
Custom Truck has notified owners, and the light manufacturer, ECCO, will provide a lens filter to dim the light, free of charge. The recall began February 16, 2021. Owners may contact Custom Truck customer service at 1-888-712-2962.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your 2018 CUSTOM TRUCK & BODY WORKS International 4000 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your CUSTOM TRUCK & BODY WORKS International 4000 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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