NHTSA vehicle safety data
2017 Custom Fire Side Mount Pumper Recalls, Ratings & Complaints
The 2017 Custom Fire Side Mount Pumper has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Custom Fire dealer.
NHTSA recall and complaint data for the 2017 Custom Fire Side Mount Pumper. Recall data is refreshed daily from NHTSA.
EQUIPMENT
NHTSA #20V111000Reported February 26, 2020 · Custom Fire Apparatus, Inc.
Potentially affected: 1 vehicles
Defect description
Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
Safety consequence
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
Manufacturer remedy
Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your 2017 Custom Fire Side Mount Pumper VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Custom Fire Side Mount Pumper at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Custom Fire VIN