2013 Chrysler 300C Recalls & Complaints

Incident: March 15, 2023 · Filed: January 23, 2024

The contact owns a 2013 Chrysler 300C. The contact stated while waiting to make a left turn, the contact veered to the left at 5 MPH, and became aware that the steering wheel was unusually stiff. No warning lights were illuminated. The contact stated that the vehicle was difficult to make tight U-Turns. The vehicle was taken to the dealer, it was not diagnosed or repaired yet. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 103,000.

Incident: February 8, 2022 · Filed: February 9, 2022

The contact owns a 2013 Chrysler 300C. The contact stated that the plastic handle on the oil dipstick fractured. Additionally, part of the dipstick was stuck in the tube. The contact was unable to check the oil level. The contact was concerned about a possible fire. The vehicle was taken to the local dealer but, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 28,412.

Incident: April 2, 2019 · Filed: July 10, 2019

MY CAR CAUGHT ON FIRE WHILE DRIVING HOME. PRIOR TO THIS INCIDENT, THREE DAYS BEFORE FIRE HAPPENED MY CAR KEPT OVERHEATING, BUT IF I WAS ON THE FREEWAY CAR WOULDN'T OVERHEAT. GOT HOME AND CAR WOULD NOT SHUT OFF. MY SON RAN OVER TO THE CAR AND TOLD ME TO DISCONNECT BATTERY CABLES CUZ CAR WAS ON FIRE AND WOULDN'T SHUT OFF. SON OPENED THE HOOD AND SAW THE FIRE. HE COULDN'T PUT IT OUT. THEN IT JUST WENT OUT BY ITSELF. AFTER EXAMINING THE ENGINE COMPARTMENT FOUND THAT THE TIPM WAS ON FIRE. OPENED TIPM FUSE BOX AND SEVERAL RELAYS WERE MELTED. CALLED DEALERSHIP AND THEY ADVISED CALLING CORPORATE. I CALLED CORPORATE AND IT TOOK OVER A MONTH FOR THEM TO RESPOND. FIRST THEY SAID THEY WERE SENDING OUT AN INVESTIGATOR THAT NEVER SHOWED UP. AFTER 4 PHONE CALLS THEY CALLED ME BACK AND STATED THEY WOULDN'T FIX MY CAR. IT WOULD COST ME TO REPAIR THE CAR. MY CAR WAS ON FIRE WHILE I WAS DRIVING IT. CHRYSLER SAYS THEY TAKE ANY CAR FIRES VERY SERIOUSLY BUT I GUESS MINE WASN'T SERIOUS ENOUGH FOR THEM. I HAVE BEEN WALKING FOR MONTHS. MY NEXT STEP WILL HAVE TO BE SUING CHRYSLER CORPORATION.

Incident: May 30, 2019 · Filed: June 6, 2019

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WOULD MOVE FORWARD EVEN AFTER IT WAS SHIFTED INTO THE PARK POSITION. IN ADDITION, THE VEHICLE WOULD NOT SHUT OFF WHEN THE PUSH BUTTON IGNITION WAS PRESSED. THE CONTACT HAD TO SHIFT BACK INTO DRIVE SEVERAL TIMES AND THEN PARK TO FINALLY GET THE ENGINE TO SHUT OFF. JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Incident: April 8, 2019 · Filed: April 11, 2019

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO GRIFFIN MOTORS INC (LOCATED AT 1012 HOLLAND AVE, PHILADELPHIA, MS 39350, (601) 656-4244) WHERE IT WAS DIAGNOSED THAT CYLINDER NUMBER TWO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

Incident: February 1, 2016 · Filed: April 10, 2019

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING WERE MALFUNCTIONING AND A KNOCKING NOISE WAS HEARD. THE FAILURES CONSTANTLY DRAINED THE BATTERY. MARK'S CASA CHRYSLER JEEP (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400) REPLACED THE OEM HVAC RE-CIRCULATION ACTUATOR, BUT THE FAILURE CONTINUED LESS THAN TWO YEARS LATER. THE CONTACT FELT THAT THE MANUFACTURER HAD NOT DEVELOPED A REMEDY SINCE THE SAME OEM PART WAS BEING USED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO MELLOY CHRYSLER DODGE JEEP RAM (357 EMILIO LOPEZ RD, LOS LUNAS, NM 87031, (888) 854-4533) WHERE IT WAS DIAGNOSED THAT THE HVAC RE-CIRCULATION ACTUATOR NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 52,687.

Incident: December 21, 2018 · Filed: December 27, 2018

C.E.L CAME ON WHEN CAR WAS TURNED ON AND WHEN TAKEN TO DEALERSHIP I WAS TOLD THE ESIM WAS BAD. COST ME $640.00 TO REPLACE THIS MODULE. ON A CAR THAT HAS LOW MILEAGE AND ISN'T THAT OLD I WOULD THINK THAT THIS REPAIR IS NOT NORMAL. I WAS TOLD HAD THIS NOT BEEN REPAIRED THE THE FUMES WOULD HAVE BUILT UP AND IF I WAS REAR ENDED THEN THIS COULD HAVE CAUSED AN EXPLOSION.

Incident: November 24, 2018 · Filed: November 28, 2018

TL* TAKATA RECALL. THE CONTACT OWNED A 2013 CHRYSLER 300C. THE CONTACT'S VEHICLE SKIDDED OFF THE ROAD AND CRASHED INTO SOME TREES. THE DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE MANGLED AND THE REAR AXLE WAS TWISTED. THE VEHICLE WAS TOTALED. THE CONTACT'S SPOUSE, WHO WAS DRIVING, WAS INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO THE SALVAGE YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 51,000.

Incident: November 20, 2018 · Filed: November 20, 2018

ON MORE THAN 20 OCCASIONS, WHILE TRAVELING AT SPEEDS IN EXCESS OF 60 MPH, THE VEHICLE ABRUPTLY 'SHUTS OFF'. EVERYTHING IS COMPLETELY OFF. ENGINE, POWERTRAIN, POWER STEERING AND POWER BRAKES. SOMETIMES THERE'S A WARNING LIGHT THAT FLASHES AFTER THE SHUT DOWN THAT LOOKS LIKE A REDDISH ORANGE SIDEWAYS Z LIGHTING BOLT. THE CHECK ENGINE GOES ON SOMETIMES AND OTHER TIMES IT DOES NOT. WHEN IT GOES ON IT SOMETIMES STAYS ON AND SOMETIMES IT DISAPPEARS. I'VE HAD 2 CHRYSLER DEALERS AND 1 INDEPENDENT MECHANIC RUN DIAGNOSTICS AND NO ONE CAN PINPOINT THE PROBLEM. SO FAR, I'VE REPLACED THE THROTTLE BODY, HANGED THE TRANSMISSION FLUID AND PAN, AND HAD THE FUEL SYSTEM CLEANED. I'M BEING TOLD THAT 'MAYBE' IT'S THE FUEL PUMP OR THE POWER TRAIN CONTROL MODULE. THE [XXX] HAS ONLY OCCURRED AT HIGHWAY SPEEDS SO FAR. THANKFULLY, I'VE BEEN ABLE TO PULL OFF ON THE SHOULDER EVERY TIME. THAT MAY BECAUSE I AVOID ROADS WITH NO SHOULDERS AND ONLY DRIVE IN THE RIGHT HAND LANE. THIS IS OBVIOUSLY A VERY DANGEROUS SITUATION AND HAS RENDERED THE VEHICLE UNSAFE FOR HIGHWAY DRIVING. I'VE DISCOVERED A CURRENT CHRYSLER RECALL, U87 THAT APPEARS TO BE EXACTLY MY SYMPTOMS, BUT MY CHRYSLER DEALER COULD NOT FIND A CODE THAT PROVED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident: September 7, 2018 · Filed: September 9, 2018

AIRBAG LIGHT ON DRIVER DASH KEEPS COMING ON AND DINGING INDICATING SOMETHING NOT WORKING PROPERLY. CHRYSLER DEALER DID NOT KNOW HOW TO FIX. WENT TO OTHER AUTO REPAIR TO GET FIXED. THEY REPLACED DRIVER SEATBELT BUCKLE PRETENSIONER DEPLOYMENT CONTROL CIRCUIT FOR $551. IT OCCURRED WHILE DRIVING IN ALL CIRCUMSTANCES. HAPPENED A YEAR EARLIER ALSO AND SEPARATE AUTO REPAIR ADJUSTED IT BUT THIS TIME THEY REPLACED IT TO BE SAFE.