2017 Chevrolet SS Recalls & Complaints

Incident: February 24, 2023 · Filed: February 28, 2023

Right rear sealed wheel bearing failed and was just replaced at 50,564 miles at a cost of $1,142,82, parts, tax, and labor. I have seen correspondence from approximately 12 other owners of this model vehicle (12,500 imported to the USA by Chevrolet over 4 years), who have all experienced similar failure of front and/or rear bearings at 40-50k miles. These bearings reside in the knuckle assembly of the suspension system. Failure of these bearings can cause fires, accidents, and/or other more catastrophic damage. Fortunately, I noticed the noise of the failing bearing before any incident occurred. Sealed bearings, which cannot be serviced as regular "open" bearings are at intervals, should not fail so soon. Open bearings can easily last over 100k miles with regular service. It is unreasonable for owners to expect $4,000+ in seal replacement expense at such low mileage. Chevrolet should pay for these repairs and provide a better bearing unit.

Incident: June 15, 2019 · Filed: February 21, 2020

I AM COMPLAINING ABOUT THE BRAKES ON MY 2017 CHEVROLET SS. THE CAR IS STILL UNDER WARRANTY AND EXPERIENCES VERY ANNOYING BRAKE SQUEAL WHEN APPLYING THE BRAKES. I HAVE TALKED DIRECTLY WITH CHEVROLET TO NO AVAIL. I HAVE ALSO EMAILED THE BRAKE MANUFACTURER, BREMBO BRAKES, WITH NO RESPONSE TO MY COMPLAINT. I FEEL THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE, BUT GM AND THE DEALER SAY IT IS A MAINTENANCE ISSUE, EVEN THOUGH MY VEHICLE IS STILL UNDER WARRANTY.

Incident: May 20, 2019 · Filed: May 30, 2019

MY POWER STEERING HAS A TENDENCY TO FAIL DURING OPERATION OF THE VEHICLE. I HAVE HAD MY POWER STEERING CEASE TO FUNCTION, AND BECOME EXTREMELY DIFFICULT TO CONTROL THE VEHICLE AT SPEED. LUCKILY I WAS ON THE HIGHWAY, AND ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF AND TURNED IT ON TO SEE IF THE POWER STEERING WOULD RETURN. ON AVERAGE IT TAKES ABOUT 5 CYCLES FOR IT TO RETURN TO NORMAL. IN THE LAST 6 MONTHS, I'VE HAD MY STEERING CEASE FUNCTIONING ABOUT 5 TIMES. THE FIRST TWO TIMES DIDN'T CONCERN ME AS MUCH BECAUSE I THOUGHT IT WAS RANDOM. ONLY UNTIL MY STEERING DIED 3 TIMES IN THE SPAN OF 2 HOURS ON 20MAY19, DID I SUSPECT THIS WAS A SERIOUS ISSUE. APPARENTLY GM SENT OUT A TSB ON 2014-2016MY CHEVROLET SS MODELS, BUT MY 2017MY WAS NOT INCLUDED YET MY VEHICLE IS HAVING THE SAME EXACT FAILURE ACCORDING TO THE TSB FOR THE OTHER MY. I'VE HAD THE STEERING FAIL WHILE DRIVING STRAIGHT ON THE HIGHWAY AND DURING TURNING MANEUVERS DURING CITY DRIVING. DURING STEERING FAILURE, THE DIC DISPLAY WILL CAUTION, "SERVICE POWER STEERING, DRIVE WITH CARE".

Incident: August 23, 2018 · Filed: August 24, 2018

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

Incident: May 5, 2017 · Filed: May 8, 2017

THE INTERIOR TRIM IS A SHINY CHROME ON THE NAVIGATION AND SHIFTER SURROUNDS. ON SUNNY DAYS THE SUNLIGHT IS REFLECTED OFF THIS TRIM INTO THE DRIVER'S EYES. EVEN SUNGLASSES DON'T NEGATE THIS..IMAGINE SOMEONE WITH A MIRROR REFLECTING THE SUN INTO YOUR EYES. THIS IS DANGEROUS WHEN DRIVING AND LIKELY WILL CAUSE A CRASH, INJURY OR DEATH. THIS IS NOT A SINGLE TYPE OCCURANCE..IT OCCURS NEARLY EVERY SUNNY DAY.