2014 Chevrolet SS Recalls & Complaints

Incident: September 13, 2022 · Filed: August 24, 2023

Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.

Incident: July 18, 2023 · Filed: July 18, 2023

The ONstar module has very high idle power drain. As a result of this, my car battery died when not driven for a week, regardless of the condition/age of the battery. This has occured consistently since I bought the car new and has left me stranded on multiple occasions. This problem has been addressed in the 2015 model years of my car but the recall never applied to my 2014 car, which has the exact same battery drain issue (see SB-10057076-5170 and bulletin no. 14395). I just want the manufacturer to address this so I can get my car fixed without paying a ridiculous price.

Incident: May 1, 2023 · Filed: May 9, 2023

Lost electric steering. Dealer said that repair had been completed and that it was my responsibility to pay for repair even though there is a recall for this issue.

Incident: June 26, 2020 · Filed: August 5, 2022

Random SRS deployment under normal wet driving conditions

Incident: September 14, 2021 · Filed: October 13, 2021

The contact's client owns a 2014 Chevrolet SS. The contact stated that while his client was driving at various speeds, the power steering assist failed to operate as needed. The contact was not certain if a warning light was illuminated. The contact's client then received a recall notice for NHTSA Campaign Number: 17V382000 (Steering) and the vehicle was taken to the dealer for service. Upon return of the vehicle, the failure persisted, and the vehicle was taken to the independent mechanic. Upon inspection of the vehicle, the contact discovered that the vehicle was not repaired under recall. The contact then notified the manufacturer of the failure and they had offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

Incident: August 9, 2021 · Filed: August 16, 2021

My seatbelt cable broke on 8/9/2021. I put the belt on and as I was adjusting the belts, the belt/cable that is attached to the floor by driver side door broke. I took it to the Chevrolet dealership to get it fixed and I did see that there was a recall on my model, but my VIN wasn’t listed so the dealership was gonna charge me for the repair. My car has the same issue with the recall but they wanted to charge me to get it fixed even though it was a safety issue! It’s not my fault that the cable broke! It’s Chevrolets’! (NHTSA Recall 16V518) So I’ve been driving without a seatbelt now for 8 days. The dealership didn’t even sound concerned that I could have gone thru my windshield if I were in a wreck! Yes, they actually let me leave the dealership without a seatbelt! No more Chevrolets for me!

Incident: August 9, 2021 · Filed: August 9, 2021

I was in the driver seat. I put my seatbelt on and adjusted the belts and pulled the whole seatbelt out!. I had to drive home without a seatbelt. Pretty scary.

Incident: July 20, 2020 · Filed: July 22, 2020

I WAS ABSOLUTELY HORRIFIED TODAY WHEN I GOT INTO MY 2014 CHEVROLET SS AND THE SEATBELT DETACHED FROM ITS ANCHOR POINT IN MY HAND WITHOUT ANY WARNING. FROM THE ATTACHED PICTURES, YOU CAN CLEARLY SEE HOW FORTUNATE I AM TO BE ALIVE. THIS HAS BEEN MY FAMILY CAR FOR THE PAST FIVE YEARS, AND JUST THE MERE THOUGHT THAT I HAVE BEEN PUTTING MY FAMILY'S LIFE AT RISK IN THIS CAR IS VERY UPSETTING. I AM DILIGENT WITH ALL MAINTENANCE AND SAFETY RECALLS. FROM THE ATTACHED SERVICE INVOICE YOU CAN SEE THAT I BROUGHT MY CAR TO MUZI CHEVROLET IN NEEDHAM, MA ON 12/27/2016 TO HAVE SERVICE CAMPAIGN 15822 PERFORMED TO REPLACE POTENTIALLY FAULTY SEATBELT ANCHOR CABLES. BECAUSE SAFETY SHOULD ALWAYS BE PARAMOUNT, I ACTED ON THIS VERY SERIOUS RECALL IMMEDIATELY, BUT I AM NOW LEFT WONDERING WHETHER THE SEAT BELT WAS REPLACED WITH AN UPDATED FAULTY PART, OR IF THE RECALL WAS EVER PERFORMED AT ALL. I AM THE FIRST OWNER OF THIS 2014 SS, AND WAS THE FIRST OWNER OF A PONTIAC G8 GT FOR 5 YEARS BEFORE THAT. I HAVE ALWAYS LOVED THESE PERFORMANCE CARS, BUT MY FAITH IN GM PRODUCTS HAS BEEN SHATTERED. I NOW FIND MYSELF WITHOUT A CAR BUT I HAVE EVERY CONFIDENCE THAT YOU WILL DO THE RIGHT THING.

Incident: May 17, 2020 · Filed: May 19, 2020

VEHICLE HAS LOSE OF POWER STEERING DURING NORMAL DRIVING CONDITIONS. THE VEHICLES STEERING BECOMES EXTREMELY DIFFICULT AND DANGEROUS TO DRIVE. THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALERSHIP AND INSPECTED. THE STEERING GEAR ASSEMBLY REQUIRES REPLACEMENT PER CHEVROLET DEALERSHIP. THE VEHICLE STEERING GEAR ASSEMBLY WAS INSPECTED BEFORE AND WAS NOT REPLACED ON PREVIOUS POWER STEERING RECALL. THE VEHICLE IS NOT LABELED AS PART OF THE CURRENT 2019 AND 2020 CHEVROLET SS RECALLS, ALTHOUGH THE VEHICLE IS HAVING THE EXACT IDENTICAL POWER STEERING PROBLEMS. DEALERSHIP HAS STATED THAT THE REPAIR WILL BE $2800.00. VEHICLE HAS NOT BEEN REPAIRED. THIS CHEVROLET SS AND SHOULD BE ADDED TO RECALL NOTICE THE PRIOR RECALLS DID NOT REPAIR OR FIX THE PROBLEM WITH THE ELECTRIC STEERING ASSEMBLY. I HAVE DRIVEN THIS VEHICLE DURING HIGHWAY DRIVING AND THE POWER STEERING HAS TURNED OFF AND ALMOST CRASHED THE VEHICLE SINCE THIS STEERING PROBLEM BEGAN. VEHICLE IS A 60K MILES ISSUES BEGAN AT 40/50 AND NOW 60 K MILES. STEERING SYSTEM REQUIRES A MAJOR OVERHAUL FOR VEHICLE SAFETY. THIS IS A DANGEROUS VEHICLE TO DRIVE AND CAN NOT BE DRIVEN FARTHER THAN MAYBE 10 MILES. *TR

Incident: April 1, 2019 · Filed: June 11, 2019

TL* THE CONTACT OWNS A 2014 CHEVROLET SS. THE CONTACT STATED THAT THE POWER STEERING FAILED. HEALEY CHEVROLET BUICK (5216 NY-17M, NEW HAMPTON, NY 10958, (845) 360-9821) STATED THAT THE FAILURE CODES MATCHED THE UNKNOWN RECALL REPAIRS THAT WERE COMPLETED BY THE PREVIOUS OWNER A YEAR AGO. THE WARRANTY PERIOD FOR THE RECALL REPAIR EXPIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THAT THE FAILURE CODES DID NOT MATCH UP WITH THE PREVIOUS RECALL REPAIR AND THE CONTACT WOULD HAVE TO PAY. THE MANUFACTURER AND THE DEALER CONTRADICTED EACH OTHER. THE MANUFACTURER OFFER TO PAY FOR 40% OF THE REPAIR COSTS, WHICH WAS ESTIMATED AT $1,800. IN ADDITION, THE CONTACT BELIEVED FREON WAS LEAKING FROM THE AIR CONDITIONER. THE DEALER AND MANUFACTURER REFUSED TO INSPECT THE VEHICLE. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT A CASE MANAGER WOULD CALL BACK. THE FAILURE MILEAGE WAS 48,000.