2013 Chevrolet Captiva Recalls, Ratings & Complaints

Filed: June 1, 2023

The contact owns a 2013 Chevrolet Captiva. The contact stated that the cruise control intermittently failed to operate as needed. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil and that there was no warning light illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.

Incident: April 13, 2023 · Filed: April 14, 2023

Key will lock in ignition and vehicle will not start. Happens intermittently. Battery is fine, alternator is fine, dealership replaced ignition when purchased which helped for about a year, but the problem continues to become more frequent. Rattling the battery fixes the problem, but only temporarily.

Incident: February 1, 2023 · Filed: February 14, 2023

The contact owns a 2013 Chevrolet Captiva. The contact stated while driving at an unknown speed, the vehicle was making abnormal sounds. The dealer was contacted and stated that the vehicle was consuming an excessive amount of oil. The contact was informed to closely monitor the oil level. On another occasion, the vehicle stalled and was taken to an independent mechanic to be diagnosed. The contact was informed that the timing chain had failed and bent the valves. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and stated that the vehicle was no longer under warranty. No additional assistance was provided. The failure mileage was 103,416.

Incident: August 3, 2022 · Filed: August 4, 2022

Continus electric drop causing different systems to lose power, fail, or temporarly disable including but not limited to traction control, emergency break, radio and lights. After researching the problem in various forums I noted many owners facing the same problem over various years with no clear solution.

Incident: February 14, 2022 · Filed: February 17, 2022

The contact owns a 2013 Chevrolet Captiva. The contact stated that while his brother was driving at an undisclosed speed, the steering column knuckle detached, causing the steering wheel to become inoperable. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 170,386. Car was serviced on 12/5/2019 for a KIA warrantied repair; timing belt replacement causing engine failure. The representative restated again that KIA would not repair the car. Consumer stated vehicle sustained a rod bearing failure at 74,000 miles during operation at highway speeds. Consumer did not receive a letter from KIA for corrective maintenance.

Incident: August 4, 2021 · Filed: November 29, 2021

The contact owns a 2013 Chevrolet Captiva. The contact stated that on multiple occasions after inserting the key into the ignition switch, the ignition switch would not turn, and the engine could not be started. Also, the key would remain stuck inside the ignition switch and could not be removed. The vehicle was towed to a local service center who replaced the ignition switch, but the failure continued to occur. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,000.

Incident: May 20, 2021 · Filed: May 26, 2021

UNKNOWN, several times between my husband or myself while driving down the road and on the interstate, the vehicle would just completely shut off no lights, no brakes no nothing. We purchased the vehicle used so we thought that it had something to do with some minor maintenance but this first occurred only after having the vehicle for two weeks. We've taken the vehicle back to where we purchased it, they could not find any issues with the vehicle and taken it to other locations with no luck on solving issue. The vehicle does not give any signs or warning when it will shut down while drive. Here recently when using the turn signals, switching on high beams, or even turning on the radio causes the vehicle shut down.

Incident: January 1, 2021 · Filed: January 1, 2021

PURCHASED CARE USED AT 76,000. CAR WENT FOR REPAIRS ONCE AFTER 4 MONTH OF OWNERSHIP, WAS JERKING. CAMSHAFT ACTUATOR WAS REPLACED AT THIS TIME. OIL CHANGE WAS DONE AT THIS TIME AS WELL. SIX MONTHS LATER CAR BEGINS TO JERK REPEATEDLY IN DRIVE AND REVERSE WHEN COMING TO A STOP OR IDLING, NO WARNING LIGHTS LIT. UPON INSPECTION WAS FOUND WITH NO OIL AT ALL. CAR WAS 3,500 INTO AN OIL CHANGE - BURNED THROUGH ALL OIL. SINCE RESEARCHING, THIS IS A VERY COMMON PROBLEM WITH THE 2.4 L ECO ENGINE, SAME AS CHEVY EQUINOX. ENGINE IS BEING REPAIRED, MAY NEED REPLACEMENT. VERY UPSETTING OWNING VEHICLE UNDER A YEAR, AND UNDER 100,000 MILES. CHEVY NEEDS TO ACKNOWLEDGE THIS MAJOR ISSUE WITH THE CAPTIVA.

Incident: December 22, 2020 · Filed: December 22, 2020

MY CAPTIVA LEAVES NO TRACE OF OIL ON THE GARAGE FLOOR BUT BURNS THROUGH OIL FAST ENOUGH I MUST ADD OIL BETWEEN OIL CHANGES. VEHICLE DOES NOT SMOKE SO I DON'T KNOW WHERE IT GOES. I KNOW SEVERAL OTHER PEOPLE WITH CAPTIVAS THAT HAVE HAD THE SAME PROBLEM AND SOME HAVE HAD THEIR MOTORS REPLACED. I CANT BELIEVE THERE IS NO RECALL ON SOMETHING TO DO WITH THE OIL ISSUE AS I KNOW OF AT LEAST 2 OTHER PEOPLE THAT PROBLEM. NOW I AM DEALING WITH A LEAKY RADIATOR AND HAVE MADE AN APPOINTMENT TO HAVE THAT FIXED. A 7 YEAR OLD CAR WITH JUST OVER 100K ON IT SHOULD NOT HAVE THESE PROBLEMS. IF I HADN'T CHECKED THE OIL, THE MOTOR NO DOUBT WOULD HAVE SEIZED UP GOING DOWN THE ROAD AND WHO KNOWS WHAT WOULD HAVE HAPPENED. I DON'T KNOW THE EXACT DATE THAT WE FINALLY HAD TO START ADDING OIL BUT IT HAS BEEN OVER A YEAR. I AM FINALLY TIRED OF HAVING TO CHECK OIL LIKE I OWN A 200K CAR.

Incident: March 10, 2020 · Filed: July 21, 2020

I KEY STUCK IN IGNITION. TURN CAR OFF CANNOT REMOVE KEY FROM IGNITION