NHTSA vehicle safety data

2025 Audi A6 Sportback E-Tron Recalls & Complaints

The 2025 Audi A6 Sportback E-Tron has 2 NHTSA recall campaigns and 2 owner complaints on file as of October 21, 2026. Recall repairs are usually free at an authorized Audi dealer.

NHTSA recall and complaint data for the 2025 Audi A6 Sportback E-Tron. Recall data is refreshed daily from NHTSA.

2025 Audi A6 Sportback E-Tron owner complaints

Owners have filed 2 complaints with NHTSA about the 2025 Audi A6 Sportback E-Tron, describing incidents dated December 4, 2025 to April 8, 2026.

Most-cited components

Electrical System 1 complaint
Forward Collision Avoidance 1 complaint
Power Train 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11742912 · Filed June 9, 2026
The contact owns a 2025 Audi A6 Sportback E-tron. The contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. Additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry…
ODI #11730375 · Filed April 10, 2026
While driving my vehicle, I approached a four‑way stop and began crossing a four‑lane road. The road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. As I proceeded through the intersection and passed the median on my left, the vehicle…

Read all 2 complaints

Seat Belt Retractor May Fail to Secure Child Seat/FMVSS 208

NHTSA #25V899000 · Seat Belts — Rear/Other — Retractor · NHTSA notice

Reported December 19, 2025 · Volkswagen Group of America, Inc.

Potentially affected: 27,768 vehicles

Repair completion: 79.44% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

Manufacturer campaign 69D8 · Owners notified February 16, 2026 · Vehicles built July 19, 2024 – November 4, 2025 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Safety consequence

An improperly secured child seat can increase risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Damaged Seat Belt Retractor

NHTSA #25V638000 · Seat Belts — Front — Retractor · NHTSA notice

Reported September 24, 2025 · Volkswagen Group of America, Inc.

Potentially affected: 1,042 vehicles

Repair completion: 91.46% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

Manufacturer campaign 694T 69UM · Owners notified October 31, 2025 · Vehicles built July 3, 2025 – July 3, 2025 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.

Safety consequence

In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.

try.vin has no NCAP crash-test rating on file for the 2025 Audi A6 Sportback E-Tron. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2025 Audi A6 Sportback E-Tron.

Electrical System

ODI #11742912

Incident: April 8, 2026 · Filed: June 9, 2026

The contact owns a 2025 Audi A6 Sportback E-tron. The contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. Additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry features. The contact stated that the failure was intermittent and had also occurred on a 2025 Audi Q6 E-tron vehicle he currently owned. The vehicles were taken to the dealer, and the contact was advised that a software update was required to correct the issue; however, the update was not currently available and was expected to be released in the third quarter of the year. The manufacturer was notified of the failure. The failure mileage was unavailable.

Power Train; Unknown or Other; Forward Collision Avoidance

ODI #11730375

Incident: December 4, 2025 · Filed: April 10, 2026

While driving my vehicle, I approached a four‑way stop and began crossing a four‑lane road. The road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. As I proceeded through the intersection and passed the median on my left, the vehicle suddenly lurched and made a noise. The sensation was similar to abruptly hitting the brakes, but my foot was not on the brake pedal. Immediately after the lurch, multiple warnings appeared on the dashboard. The messages displayed were: “Driving dynamics system: malfunction! Limited functionality. Please contact service.” “All wheel drive: Malfunction. Please call service.” The abrupt deceleration combined with the system failures created an unsafe scenario that could have caused a crash had there been nearby traffic.

Check your 2025 Audi A6 Sportback E-Tron VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Audi A6 Sportback E-Tron at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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